Administration and Secretarial Training Courses

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

Duration
2025-06-29 5 Days 2025-07-03
Attendance

Hotel Meeting Room

Hotel Meeting Room
Course code
AC-504
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City / venue
Riyadh

Classroom

Fees / hours
2750 $ | 25 Hours

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Course details

Overview ?

Introduction

The roles of administrative professionals in business are continually evolving.  This exciting and interactive master-class is designed to provide you with the opportunity to review and develop your interpersonal and professional skills to maximise your effectiveness. 

In this master-class you will discuss how to:
  • enhance your skills to enable you to work at a higher level
  • appreciate the value and importance of your role
  • understand your business in order to work effectively
  • use communication skills to your advantage and to the benefit of your organisation
  • develop your interpersonal skills to improve your working practice
Objectives
  • build and improve upon your existing skill sets
  • develop your role and become more proactive
  • identify ways to expand your knowledge of the company and business area
  • have more control over your time and work output
  • develop and apply your interpersonal intelligence
  • manage your manager to mutual advantage
  • write more effective letters, e-mails and other forms of business correspondence
  • support and make memorable presentations
Content
Day One
Building on existing skills and developing the role/ Organisational skills and time management
  • What is your role?
  • Becoming more proactive
  • Self-development and expanding your knowledge of the business
  • Organisational skills
  • Planning and prioritising – taking control over your work load
Day Two
Organisational skills and time management (cont)/Dealing with change
  • Goal setting
  • Time management under pressure
  • Managing stress in self and others
  • Coping with, and taking advantage of, change in the work environment
Day Three
The importance and value of communication skills
  • Why are communication skills so important?
  • Expressing yourself with clarity
  • Spoken, written and remote communication – differences and implications
  • Telephone techniques
  • Writing more effective business letters and e-mails
  • Improving reports – structure, relevance, layout and editing
  • What makes a good presentation – tips to excellent presentations
Day Four
Managing your manager and raising your profile
  • Image management
  • Building an effective working relationship with your manager
  • What is expected of you?
  • Using your skills to enable your manager to concentrate on his/her priorities
  • Delegating and improving the quality of delegation received
  • Working as a team
Day Five
Interpersonal intelligence and influencing skills
  • Being a team player and flexibility
  • Understanding yourself and other people
  • Influencing skills – gaining support and cooperation of others
  • Improving self-confidence
  • Assertiveness
  • Resolving conflict
  • Giving and receiving feedback
  • Taking forward ideas for improvement
  • Action planning
Different venues & timings for this course

Course name

Duration

City

Price

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

24, Mar 2025 28, Mar 2025

Prague

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

31, Mar 2025 04, Apr 2025

Rome

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

07, Apr 2025 11, Apr 2025

Jakarta

3500$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

13, Apr 2025 17, Apr 2025

Tunisia

3250$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

21, Apr 2025 25, Apr 2025

Marbella

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

28, Apr 2025 02, May 2025

Paris

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

05, May 2025 09, May 2025

Madrid

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

11, May 2025 15, May 2025

DUBAI

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

19, May 2025 23, May 2025

Kuala Lumpur

3250$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

25, May 2025 29, May 2025

Amman

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

01, Jun 2025 05, Jun 2025

Marrakesh

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

08, Jun 2025 12, Jun 2025

Sharm ElShaikh

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

15, Jun 2025 19, Jun 2025

Doha

3500$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

22, Jun 2025 26, Jun 2025

Casablanca

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

29, Jun 2025 03, Jul 2025

Riyadh

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

07, Jul 2025 11, Jul 2025

Istanbul

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

13, Jul 2025 17, Jul 2025

Jeddah

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

20, Jul 2025 24, Jul 2025

Manama

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

27, Jul 2025 31, Jul 2025

Beirut

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

28, Jul 2025 01, Aug 2025

Milan

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

04, Aug 2025 08, Aug 2025

Singapore

4950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

10, Aug 2025 14, Aug 2025

Kuwait

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

17, Aug 2025 21, Aug 2025

DUBAI

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

25, Aug 2025 29, Aug 2025

Kuala Lumpur

3250$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

31, Aug 2025 04, Sep 2025

Amman

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

07, Sep 2025 11, Sep 2025

Marrakesh

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

14, Sep 2025 18, Sep 2025

Sharm ElShaikh

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

15, Sep 2025 19, Sep 2025

Milan

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

21, Sep 2025 25, Sep 2025

Doha

3500$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

28, Sep 2025 02, Oct 2025

Casablanca

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

05, Oct 2025 09, Oct 2025

Riyadh

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

13, Oct 2025 17, Oct 2025

Istanbul

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

19, Oct 2025 23, Oct 2025

Jeddah

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

26, Oct 2025 30, Oct 2025

Manama

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

02, Nov 2025 06, Nov 2025

Beirut

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

10, Nov 2025 14, Nov 2025

Singapore

4950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

16, Nov 2025 20, Nov 2025

Kuwait

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

24, Nov 2025 28, Nov 2025

Berlin

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

01, Dec 2025 05, Dec 2025

Brussels

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

08, Dec 2025 12, Dec 2025

Zurich

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

15, Dec 2025 19, Dec 2025

Trabzon

3500$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

22, Dec 2025 26, Dec 2025

Beijing

4950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

29, Dec 2025 02, Jan 2026

Trabzon

3500$

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