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Administration and Secretarial Training Courses

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

Duration
2025-02-23 5 Days 2025-02-27
Attendance

Hotel Meeting Room

Safir Hotel
Course code
AC-504
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City / venue
Cairo

Classroom

Fees / hours
2450 $ | 25 Hours

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Course details

Overview
Content
Training Methodology

Overview ?

Introduction

The roles of administrative professionals in business are continually evolving.  This exciting and interactive master-class is designed to provide you with the opportunity to review and develop your interpersonal and professional skills to maximise your effectiveness. 

In this master-class you will discuss how to:
  • enhance your skills to enable you to work at a higher level
  • appreciate the value and importance of your role
  • understand your business in order to work effectively
  • use communication skills to your advantage and to the benefit of your organisation
  • develop your interpersonal skills to improve your working practice
Objectives
  • build and improve upon your existing skill sets
  • develop your role and become more proactive
  • identify ways to expand your knowledge of the company and business area
  • have more control over your time and work output
  • develop and apply your interpersonal intelligence
  • manage your manager to mutual advantage
  • write more effective letters, e-mails and other forms of business correspondence
  • support and make memorable presentations
Content
Day One
Building on existing skills and developing the role/ Organisational skills and time management
  • What is your role?
  • Becoming more proactive
  • Self-development and expanding your knowledge of the business
  • Organisational skills
  • Planning and prioritising – taking control over your work load
Day Two
Organisational skills and time management (cont)/Dealing with change
  • Goal setting
  • Time management under pressure
  • Managing stress in self and others
  • Coping with, and taking advantage of, change in the work environment
Day Three
The importance and value of communication skills
  • Why are communication skills so important?
  • Expressing yourself with clarity
  • Spoken, written and remote communication – differences and implications
  • Telephone techniques
  • Writing more effective business letters and e-mails
  • Improving reports – structure, relevance, layout and editing
  • What makes a good presentation – tips to excellent presentations
Day Four
Managing your manager and raising your profile
  • Image management
  • Building an effective working relationship with your manager
  • What is expected of you?
  • Using your skills to enable your manager to concentrate on his/her priorities
  • Delegating and improving the quality of delegation received
  • Working as a team
Day Five
Interpersonal intelligence and influencing skills
  • Being a team player and flexibility
  • Understanding yourself and other people
  • Influencing skills – gaining support and cooperation of others
  • Improving self-confidence
  • Assertiveness
  • Resolving conflict
  • Giving and receiving feedback
  • Taking forward ideas for improvement
  • Action planning

Day 1

Asset Cost Management Introduction

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 2

Laying the Groundwork

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 3

Applying the Value based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 4

Ensuring the Continuity of the Value-based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 5

Supporting Process that Lower Life-cycle costs

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Training Methodology

Pathways Training and consulting adopts the newest techniques of human resources Training and consulting and, with the following:

  • Theoretical lectures are delivered via PowerPoint and visual displays (videos and short films)
  • Making scientific evaluation to the trainee (before and after)
  • Brainstorming and role-playing
  • Using case studies related to the scientific material being delivered and the trainees' work.
  • The participants get the scientific and practical material printed and on CDs and Flash memories.
  • Preparing records and reports of the participants' attendance and results, with a general evaluation of the training program.
  • A group of the best trainers and experts in all fields and specialties professionally prepares the scientific material.
  • After finishing the course, the participants get certificates of attendance signed, certified, and issued by pathways Training and consulting.
  • Our training programs start at 9:00 o'clock in the morning and end at 2:00 in the afternoon, with snack buffet during the lectures.
  • Providing a lunch buffet during the training program period, with organizing a lunch party on the training program final day for taking some photos and certificate awarding.
Different venues & timings for this course

Course name

Duration

City

Price

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

17, Feb 2025 21, Feb 2025

London

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

23, Feb 2025 27, Feb 2025

Cairo

2450$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

03, Mar 2025 07, Mar 2025

Geneva

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

10, Mar 2025 14, Mar 2025

Vienna

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

17, Mar 2025 21, Mar 2025

Munich

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

24, Mar 2025 28, Mar 2025

Prague

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

31, Mar 2025 04, Apr 2025

Rome

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

07, Apr 2025 11, Apr 2025

Jakarta

3500$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

13, Apr 2025 17, Apr 2025

Tunisia

3250$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

21, Apr 2025 25, Apr 2025

Marbella

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

28, Apr 2025 02, May 2025

Paris

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

05, May 2025 09, May 2025

Madrid

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

11, May 2025 15, May 2025

DUBAI

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

19, May 2025 23, May 2025

Kuala Lumpur

3250$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

25, May 2025 29, May 2025

Amman

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

01, Jun 2025 05, Jun 2025

Marrakesh

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

08, Jun 2025 12, Jun 2025

Sharm ElShaikh

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

15, Jun 2025 19, Jun 2025

Doha

3500$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

22, Jun 2025 26, Jun 2025

Casablanca

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

29, Jun 2025 03, Jul 2025

Riyadh

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

07, Jul 2025 11, Jul 2025

Istanbul

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

13, Jul 2025 17, Jul 2025

Jeddah

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

20, Jul 2025 24, Jul 2025

Manama

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

27, Jul 2025 31, Jul 2025

Beirut

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

28, Jul 2025 01, Aug 2025

Milan

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

04, Aug 2025 08, Aug 2025

Singapore

4950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

10, Aug 2025 14, Aug 2025

Kuwait

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

17, Aug 2025 21, Aug 2025

DUBAI

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

25, Aug 2025 29, Aug 2025

Kuala Lumpur

3250$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

31, Aug 2025 04, Sep 2025

Amman

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

07, Sep 2025 11, Sep 2025

Marrakesh

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

14, Sep 2025 18, Sep 2025

Sharm ElShaikh

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

15, Sep 2025 19, Sep 2025

Milan

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

21, Sep 2025 25, Sep 2025

Doha

3500$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

28, Sep 2025 02, Oct 2025

Casablanca

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

05, Oct 2025 09, Oct 2025

Riyadh

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

13, Oct 2025 17, Oct 2025

Istanbul

2950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

19, Oct 2025 23, Oct 2025

Jeddah

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

26, Oct 2025 30, Oct 2025

Manama

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

02, Nov 2025 06, Nov 2025

Beirut

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

10, Nov 2025 14, Nov 2025

Singapore

4950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

16, Nov 2025 20, Nov 2025

Kuwait

2750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

24, Nov 2025 28, Nov 2025

Berlin

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

01, Dec 2025 05, Dec 2025

Brussels

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

08, Dec 2025 12, Dec 2025

Zurich

4750$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

15, Dec 2025 19, Dec 2025

Trabzon

3500$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

22, Dec 2025 26, Dec 2025

Beijing

4950$

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

29, Dec 2025 02, Jan 2026

Trabzon

3500$

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