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Administration and Secretarial Training Courses

Administration and Office Management: Best Practices and Technologies

Duration
2025-12-08 5 Days 2025-12-12
Attendance

Hotel Meeting Room

Hilton Paddington
Course code
AC-682
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City / venue
London

Classroom

Fees / hours
4750 $ | 25 Hours

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Course details

Overview
Content
Training Methodology

Overview ?

Program Objectives
By the end of the program, participants will be able to:
  • Define the new roles of executive assistants and administrators.
  • Use technology to get more done and to stay connected with the office and their boss.
  • File, document, sort, index and retrieve corporate documents, records, and reports.
  • Identify quality standards for servicing internal and external customers and appreciate the impact of office design on the overall performance.
  • Demonstrate better command of the English language including the meaning and spelling of words, rules of composition, and grammar.
Who should attend?

Executives, assistants and administrators who are interested in rejuvenating their practices and skills for better performance. The program offers a challenging opportunity to enhance interpersonal communication skills, people skills, and especially English business writing skills. 

Program Outline
New Roles for New Times
  • The Changing Organization
  • The Role of Management in The Workplace 
  • Optimizing Communication and Influence
  • Fostering a Professional Attitude
  • Producing Results from Various Activities
  • Use of Technology to Get Things Done
Mastering Data Management and Office Etiquette
  • Basic Modern Office Etiquette
  • What Not to Do in your Cubicle
  • Telephone and Email Etiquette, Skills, and Courtesy
  • Records Management (Filing and Documenting Soft and Hard Copies)
  • Indexing, Archiving, and Retrieving Data and Documents
  • Handling Office Finances and Petty Cash
Creating a Motivating and Productive Office Environment
  • Understanding Office Design as Part of Enhancing Productivity
  • Feng Shui Office Design: The Art of Working (Tips and Basic Steps)
  • Communicating with Employees for Better Results
  • Dealing and Communicating with Different Cultures at Work
Advanced Communication Skills for Administrators
  • Preparing Powerful Short Presentations
  • Advanced Business Writing (Reports, Proposals, Faxes, Letters, Memos, Emails, etc.)
  • Dealing with a Difficult Boss
Time and Project Management for Administrators
  • Six Steps to Great Time Management
  • Preparing for Meetings and Conferences 
  • Preparing Meeting Agendas and Minutes
  • The Effective Use of MS Outlook to Manage your Time and Respect Other People’s Agendas
  • Event Planning and Project Management (Template)
The Impact of Technology on the Administrator’s Roles and Tasks
  • The Use of Smart Phones to Stay Connected and Liaise with Others
  • Synchronizing your Smart Phone with your Computer for Updates
  • The Use of Electronic Devices to Research, be Informed and Report on Timely Basis

Day 1

Asset Cost Management Introduction

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 2

Laying the Groundwork

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 3

Applying the Value based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 4

Ensuring the Continuity of the Value-based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 5

Supporting Process that Lower Life-cycle costs

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Training Methodology

Pathways Training and consulting adopts the newest techniques of human resources Training and consulting and, with the following:

  • Theoretical lectures are delivered via PowerPoint and visual displays (videos and short films)
  • Making scientific evaluation to the trainee (before and after)
  • Brainstorming and role-playing
  • Using case studies related to the scientific material being delivered and the trainees' work.
  • The participants get the scientific and practical material printed and on CDs and Flash memories.
  • Preparing records and reports of the participants' attendance and results, with a general evaluation of the training program.
  • A group of the best trainers and experts in all fields and specialties professionally prepares the scientific material.
  • After finishing the course, the participants get certificates of attendance signed, certified, and issued by pathways Training and consulting.
  • Our training programs start at 9:00 o'clock in the morning and end at 2:00 in the afternoon, with snack buffet during the lectures.
  • Providing a lunch buffet during the training program period, with organizing a lunch party on the training program final day for taking some photos and certificate awarding.
Different venues & timings for this course

Course name

Duration

City

Price

Administration and Office Management: Best Practices and Technologies

16, Feb 2025 20, Feb 2025

Tunisia

3250$

Administration and Office Management: Best Practices and Technologies

24, Feb 2025 28, Feb 2025

Marbella

4750$

Administration and Office Management: Best Practices and Technologies

03, Mar 2025 07, Mar 2025

Paris

4750$

Administration and Office Management: Best Practices and Technologies

10, Mar 2025 14, Mar 2025

Madrid

4750$

Administration and Office Management: Best Practices and Technologies

16, Mar 2025 20, Mar 2025

DUBAI

2950$

Administration and Office Management: Best Practices and Technologies

24, Mar 2025 28, Mar 2025

Kuala Lumpur

3250$

Administration and Office Management: Best Practices and Technologies

30, Mar 2025 03, Apr 2025

Amman

2750$

Administration and Office Management: Best Practices and Technologies

06, Apr 2025 10, Apr 2025

Marrakesh

2950$

Administration and Office Management: Best Practices and Technologies

13, Apr 2025 17, Apr 2025

Sharm ElShaikh

2750$

Administration and Office Management: Best Practices and Technologies

20, Apr 2025 24, Apr 2025

Doha

3500$

Administration and Office Management: Best Practices and Technologies

27, Apr 2025 01, May 2025

Casablanca

2950$

Administration and Office Management: Best Practices and Technologies

04, May 2025 08, May 2025

Riyadh

2750$

Administration and Office Management: Best Practices and Technologies

12, May 2025 16, May 2025

Istanbul

2950$

Administration and Office Management: Best Practices and Technologies

18, May 2025 22, May 2025

Jeddah

2750$

Administration and Office Management: Best Practices and Technologies

25, May 2025 29, May 2025

Manama

2750$

Administration and Office Management: Best Practices and Technologies

01, Jun 2025 05, Jun 2025

Beirut

2750$

Administration and Office Management: Best Practices and Technologies

09, Jun 2025 13, Jun 2025

Singapore

4950$

Administration and Office Management: Best Practices and Technologies

15, Jun 2025 19, Jun 2025

Kuwait

2750$

Administration and Office Management: Best Practices and Technologies

22, Jun 2025 26, Jun 2025

DUBAI

2950$

Administration and Office Management: Best Practices and Technologies

23, Jun 2025 27, Jun 2025

Milan

4750$

Administration and Office Management: Best Practices and Technologies

30, Jun 2025 04, Jul 2025

Kuala Lumpur

3250$

Administration and Office Management: Best Practices and Technologies

06, Jul 2025 10, Jul 2025

Amman

2750$

Administration and Office Management: Best Practices and Technologies

13, Jul 2025 17, Jul 2025

Marrakesh

2950$

Administration and Office Management: Best Practices and Technologies

20, Jul 2025 24, Jul 2025

Sharm ElShaikh

2750$

Administration and Office Management: Best Practices and Technologies

27, Jul 2025 31, Jul 2025

Doha

3500$

Administration and Office Management: Best Practices and Technologies

03, Aug 2025 07, Aug 2025

Casablanca

2950$

Administration and Office Management: Best Practices and Technologies

10, Aug 2025 14, Aug 2025

Riyadh

2750$

Administration and Office Management: Best Practices and Technologies

18, Aug 2025 22, Aug 2025

Istanbul

2950$

Administration and Office Management: Best Practices and Technologies

24, Aug 2025 28, Aug 2025

Jeddah

2750$

Administration and Office Management: Best Practices and Technologies

31, Aug 2025 04, Sep 2025

Manama

2750$

Administration and Office Management: Best Practices and Technologies

07, Sep 2025 11, Sep 2025

Beirut

2750$

Administration and Office Management: Best Practices and Technologies

15, Sep 2025 19, Sep 2025

Singapore

4950$

Administration and Office Management: Best Practices and Technologies

21, Sep 2025 25, Sep 2025

Kuwait

2750$

Administration and Office Management: Best Practices and Technologies

29, Sep 2025 03, Oct 2025

Berlin

4750$

Administration and Office Management: Best Practices and Technologies

06, Oct 2025 10, Oct 2025

Milan

4750$

Administration and Office Management: Best Practices and Technologies

06, Oct 2025 10, Oct 2025

Brussels

4750$

Administration and Office Management: Best Practices and Technologies

12, Oct 2025 16, Oct 2025

Khobar

2750$

Administration and Office Management: Best Practices and Technologies

13, Oct 2025 17, Oct 2025

Zurich

4750$

Administration and Office Management: Best Practices and Technologies

20, Oct 2025 24, Oct 2025

Trabzon

3500$

Administration and Office Management: Best Practices and Technologies

27, Oct 2025 31, Oct 2025

Beijing

4950$

Administration and Office Management: Best Practices and Technologies

03, Nov 2025 07, Nov 2025

Amsterdam

4750$

Administration and Office Management: Best Practices and Technologies

10, Nov 2025 14, Nov 2025

Bangkok

4950$

Administration and Office Management: Best Practices and Technologies

16, Nov 2025 20, Nov 2025

Muscat

2750$

Administration and Office Management: Best Practices and Technologies

24, Nov 2025 28, Nov 2025

Toronto

5500$

Administration and Office Management: Best Practices and Technologies

01, Dec 2025 05, Dec 2025

Barcelona

4750$

Administration and Office Management: Best Practices and Technologies

08, Dec 2025 12, Dec 2025

London

4750$

Administration and Office Management: Best Practices and Technologies

14, Dec 2025 18, Dec 2025

Cairo

2450$

Administration and Office Management: Best Practices and Technologies

22, Dec 2025 26, Dec 2025

Geneva

4750$

Administration and Office Management: Best Practices and Technologies

28, Dec 2025 01, Jan 2026

Cairo

2450$

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