Course details

Overview ?

Introduction

Are we doing the right things? In spite of all our efforts, deliveries are late, over budget and below performance. The way that we approach our procurement has a marked effect on the end result; therefore we have to ensure we use the right processes and criteria to select our suppliers.

This seminar will use the system approach to demonstrate the optimal method in vendor qualification, enhance performance and ensure contract compliance.

This fast paced seminar provides both strategic and tactical insights into:

Casting the net wide enough to ensure an adequate number of suppliers to select from
Selecting only the best suppliers to participate
How to measure their performance objectively
To ensure that they perform according to expectations

Objectives

Participants attending the program will:

Benefit from learning from a seasoned practitioner
Hearing the practices and experiences of others
Cover the vital steps in a proper supplier evaluation
Matching customer requirement with the correct supplier segmentation
Develop meaningful performance measures
Learn how to use those performance results for continuous improvement

Training Methodology

Participants will increase their competencies through a variety of instructional methods including lecture by an experienced practitioner and consultant, individual and team exercises, and group discussions covering the many topics presented in the programme.

Organisational Impact

Your organization will benefit by:

Your suppliers will be able to deliver on time
Higher customer satisfaction
Reduced friction cost
Less inventory
Reduced total cost

Personal Impact

Increased job satisfaction
Reduced stress levels
Improved customer relations
Less time spent in meetings and more productive hours on the job

Who Should Attend?

Contracts, Procurement and Project personnel
Engineering, Operational, Quality and Maintenance personnel
And all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts and services or anyone who wants to improve supplier performance and gain successful outcomes from contracting situations

SEMINAR OUTLINE

DAY 1

Vendor Qualification: Compiling an Approved Supplier List

Determining the goals and objectives of Procurement
Formulating a proper Procurement strategy
Involving the end-user in determining the required technologies
Developing an approved supplier list based on the required technologies
Compiling supplier selection criteria
Forming commodity teams to evaluate and provide supply solutions

DAY 2

Supplier Assessment

Supplier initial questionnaire
Detailed supplier investigation
Quality management systems
Performing a supplier assessment
Process capability studies
Certification of suppliers
ISO Certification
Setting acceptance criteria
Engaging the supplier during the tender process

DAY 3

Supplier Performance - What to Measure?

Carrot or stick?
Setting of objective that are aligned with the goals of the company
Characteristics of a good performance measurement system
Developing a supplier performance system
Sources of data
Common mistakes in data recording
Implementing the system

DAY 4

Supplier Performance – Interpreting the results

Rating the individual supplier
Ranking your suppliers
Disseminating the results: what to do and what not to do
Rewarding good behaviour
Supplier recognition
Punishing bad behaviour
Corrective Action Procedures

DAY 5

Remedies for breach of contract

What constitutes a breach?
The different types of breaches
The different remedies available
Determining the quantum of damages
Liquidated damages
Equitable damages
Court injunction

Determining the final outcomet

Project close-out report
Time
Performance/Quality
Cost
Lessons learnt

Day 1

Day 2

Day 3

Day 4

Day 5

Training Methodology

Managing Vendor Qualification, Performance & Contract Compliance

Course details

Have a look too on these courses

Effective Purchasing, Tendering and Supplier Selection

Strategic Purchasing and Supply Management

Negotiating Contracts Effectively

Warehouse Management: Strategy, Implementation & Control

Category Management in Procurement

The Strategic Buyer

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