Project Management Training Courses

Certified Quality Improvement Associate (CQIA)

Duration
2025-04-07 5 Days 2025-04-11
Attendance

Hotel Meeting Room

Hotel Meeting Room
Course code
PM-813
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City / venue
Zurich

Classroom

Fees / hours
5250 $ | 25 Hours

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Course details

Overview ?

Description

The Certified Quality Improvement Associate (CQIA) has a basic knowledge of quality tools and their uses and is involved in quality improvement projects but doesn’t necessarily come from a traditional quality area.

Through discussion, review, and practice, participants in this course will become thoroughly familiar with the complete CQIA Body of Knowledge (BoK). Class discussions include an in-depth overview of the ASQ CQIA exam process, along with the rationales for correct answers. Sample test questions and answers offer participants a better understanding of the basic principles and applications that will appear on the exam.

This intensive course is designed to quickly and efficiently give students the information, skills, strategies, and techniques to successfully prepare to sit for the ASQ CQIA certification exam offered 4 times a year.

 

Course Outline

Quality Concepts

  • Terms, concepts, and principles
    • Quality
    • Quality plan
    • Employee involvement and empowerment
    • Systems and processes
    • Variation
  • Benefits of Quality
  • Quality philosophies

Team Basics

  • Team organization
    • Team purpose
    • Types of teams
    • Value of teams
  • Roles and Responsibilities
  • Team formation and group dynamics
    • Initiating teams
    • Selecting team members
    • Team stages
    • Team conflict
    • Team decision-making

Continuous Improvement Techniques

  • Continuous improvement
  • Process improvement
    • Six sigma
    • Lean
    • Benchmarking
    • Incremental and breakthrough improvement
  • Quality improvement tools

Supplier Relationship

  • Supplier selection
  • Supplier relationship
  • Supplier performance

Customer Relationship

  • Customer identification
  • Voice of the customer (VOC)
    • Data gathering and use
    • Complaint process
    • Customer needs

*Taking this course does not constitute or imply the successful passing of the ASQ CQIA exam. Participants will need to study the course material and practice questions outside of class.

Day 1

Asset Cost Management Introduction

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 2

Laying the Groundwork

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 3

Applying the Value based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 4

Ensuring the Continuity of the Value-based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 5

Supporting Process that Lower Life-cycle costs

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Training Methodology

Pathways Training and consulting adopts the newest techniques of human resources Training and consulting and, with the following:

  • Theoretical lectures are delivered via PowerPoint and visual displays (videos and short films)
  • Making scientific evaluation to the trainee (before and after)
  • Brainstorming and role-playing
  • Using case studies related to the scientific material being delivered and the trainees' work.
  • The participants get the scientific and practical material printed and on CDs and Flash memories.
  • Preparing records and reports of the participants' attendance and results, with a general evaluation of the training program.
  • A group of the best trainers and experts in all fields and specialties professionally prepares the scientific material.
  • After finishing the course, the participants get certificates of attendance signed, certified, and issued by pathways Training and consulting.
  • Our training programs start at 9:00 o'clock in the morning and end at 2:00 in the afternoon, with snack buffet during the lectures.
  • Providing a lunch buffet during the training program period, with organizing a lunch party on the training program final day for taking some photos and certificate awarding.
Different venues & timings for this course

Course name

Duration

City

Price

Certified Quality Improvement Associate (CQIA)

16, Feb 2025 20, Feb 2025

Marrakesh

3450$

Certified Quality Improvement Associate (CQIA)

17, Feb 2025 21, Feb 2025

Amsterdam

5250$

Certified Quality Improvement Associate (CQIA)

03, Mar 2025 07, Mar 2025

London

5250$

Certified Quality Improvement Associate (CQIA)

03, Mar 2025 07, Mar 2025

Barcelona

5250$

Certified Quality Improvement Associate (CQIA)

24, Mar 2025 28, Mar 2025

Istanbul

3450$

Certified Quality Improvement Associate (CQIA)

31, Mar 2025 04, Apr 2025

Brussels

5250$

Certified Quality Improvement Associate (CQIA)

07, Apr 2025 11, Apr 2025

Zurich

5250$

Certified Quality Improvement Associate (CQIA)

14, Apr 2025 18, Apr 2025

London

5250$

Certified Quality Improvement Associate (CQIA)

21, Apr 2025 25, Apr 2025

Bangkok

5450$

Certified Quality Improvement Associate (CQIA)

28, Apr 2025 02, May 2025

Kuala Lumpur

3750$

Certified Quality Improvement Associate (CQIA)

28, Apr 2025 02, May 2025

Milan

5250$

Certified Quality Improvement Associate (CQIA)

05, May 2025 09, May 2025

Geneva

5250$

Certified Quality Improvement Associate (CQIA)

05, May 2025 09, May 2025

Barcelona

5250$

Certified Quality Improvement Associate (CQIA)

11, May 2025 15, May 2025

Manama

3250$

Certified Quality Improvement Associate (CQIA)

12, May 2025 16, May 2025

Rome

5250$

Certified Quality Improvement Associate (CQIA)

18, May 2025 22, May 2025

Sharm ElShaikh

3250$

Certified Quality Improvement Associate (CQIA)

25, May 2025 29, May 2025

Amman

3250$

Certified Quality Improvement Associate (CQIA)

17, Aug 2025 21, Aug 2025

Riyadh

3250$

Certified Quality Improvement Associate (CQIA)

01, Sep 2025 05, Sep 2025

Marbella

5250$

Certified Quality Improvement Associate (CQIA)

07, Sep 2025 11, Sep 2025

Beirut

3250$

Certified Quality Improvement Associate (CQIA)

08, Sep 2025 12, Sep 2025

Prague

5250$

Certified Quality Improvement Associate (CQIA)

14, Sep 2025 18, Sep 2025

Tunisia

3750$

Certified Quality Improvement Associate (CQIA)

21, Sep 2025 25, Sep 2025

Muscat

3250$

Certified Quality Improvement Associate (CQIA)

22, Sep 2025 26, Sep 2025

Washington

6050$

Certified Quality Improvement Associate (CQIA)

28, Sep 2025 02, Oct 2025

Kuwait

3250$

Certified Quality Improvement Associate (CQIA)

06, Oct 2025 10, Oct 2025

Jakarta

4000$

Certified Quality Improvement Associate (CQIA)

26, Oct 2025 30, Oct 2025

Khobar

3250$

Certified Quality Improvement Associate (CQIA)

27, Oct 2025 31, Oct 2025

Madrid

5250$

Certified Quality Improvement Associate (CQIA)

03, Nov 2025 07, Nov 2025

Toronto

6000$

Certified Quality Improvement Associate (CQIA)

16, Nov 2025 20, Nov 2025

Jeddah

3250$

Certified Quality Improvement Associate (CQIA)

17, Nov 2025 21, Nov 2025

Munich

5250$

Certified Quality Improvement Associate (CQIA)

23, Nov 2025 27, Nov 2025

Casablanca

3450$

Certified Quality Improvement Associate (CQIA)

07, Dec 2025 11, Dec 2025

Cairo

2950$

Certified Quality Improvement Associate (CQIA)

08, Dec 2025 12, Dec 2025

Vienna

5250$

Certified Quality Improvement Associate (CQIA)

14, Dec 2025 18, Dec 2025

DUBAI

3450$

Certified Quality Improvement Associate (CQIA)

22, Dec 2025 26, Dec 2025

Singapore

5450$

Certified Quality Improvement Associate (CQIA)

29, Dec 2025 02, Jan 2026

Beijing

5450$

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