Course details

Overview ?

The Course

Maintaining a high level of productivity in today's successful organizations takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge and skills in management techniques must be learned, practiced and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.

The purpose of this comprehensive program is to assist in furthering one's ability to set goals, plan work and tasks, manage time, make good decisions and work more productively with others. The program offers a range of practical and highly effective techniques and tools that can be implemented in any workplace. It will build confidence in one's ability, increase ability to lead people and build skill to apply management concepts and techniques. One week of this seminar focuses on the concepts, principles and challenges of task and work planning, with additional topics on time and stress management and how human interaction skill impacts on our effectiveness. The second week establishes a focus on key management skills such as setting goals and objectives, establishing performance standards, decision making processes and change management.

The Structure

Module 1 - Effective Time, Task & Work Planning

Module 2 - Goal Setting, Planning & Decision Making

The Goals

Use simple frameworks for planning, including allocating and managing priorities, scheduling work, working proactively and reactively and project planning
Understand and develop skills necessary to get assigned work completed on time.
Use basic planning project tools to plan work strategy
Set goals and targets effectively and efficiently
Learn how to establish and maintain task deadlines
Understand the characteristics of colleagues who assist in our work assignments
Develop positive interpersonal techniques for better management of our work
Learn how to plan work balancing the constraints of time, cost, scope and quality
Understand the role of stakeholders in a project and learn techniques of stakeholder management
Develop techniques to deal with organizational change, including delegation and empowerment
Develop communication and human interaction skills with others
Understand and develop skills necessary to set goals in a strategic and organizational context
Consider methods of improving decision making
Understand how delegation can be used in setting of goals and planning
Identify decision making processes and how they impact on organizations
Develop the ability to make higher quality decisions as individuals and teams

The Process

This course is an interactive mixture of lecture, discussion, activities and practice on management skills. It provides definitions, examples, discussion and activities designed to promote skill building with interaction and discussion among participants. Activities and work on practice case studies and role playing are used to deliberately highlight concepts taught and allow participants to practice new project management skills.

The Benefits

Build and maintain effective and efficient planning procedures and processes
Integrate planning management functions into the overall mission of the organization
Develop skills for leaders which will raise their capability, skill and morale
Improve preparedness to deal with task and work contingencies
Improve performance in setting and completing work objectives
Allow teams and leaders to better meet challenges of dynamic, constant change
Establish organizational and personal decision making capabilities
Be better able to meet the challenges of dynamic, constant change

The Results

Improve individual and team performance by learning productive, effective and efficient skills in work and task management
Learn leadership techniques to do work planning and establish priorities
Develop skills in interpersonal interaction to better work assignments
Demonstrate proficiency to develop work plans and make good decisions
Adds personal value and competency for an organizational manager
Learn management techniques to plan, establish priorities and set and maintain goals
Demonstrate proficiency to develop plans and make good decisions

The Core Competencies

Work and Project Management
Task Planning and Monitoring
Time Management
Human Interaction Skill
Creative Imagination
Decision Making
Change Management

The Programme Content

Module 1:

Effective Time, Task & Work Planning

Our changing world - personal assessment

What do I hope to achieve?
How will I achieve it?
What has changed in work and life?
What other changes can we expect?
How do we manage this?
What are the implications for me and for others?
Balancing life and work

Why time matters and how your use of time affects others

How am I using my time?
What are my time wasters?
Time logging
Why do I put things off?
Ways that other people use time
Time lines - how do I view time?
How does my use of time affect others?

Work planning and project management

Work management methods diagnostic
Pressures on work plans - time, quality, cost
The planning process
Planning work in progress
Analysing and managing risk
Contingency planning
Problem solving techniques

Practical techniques for managing time wasters

Managing paperwork, real and virtual
Managing travel
Managing meetings
Making the best use of the phone.
Using the diary - the key time management tool.
Managing Interruptions

Making it all work

Work planning practical
Debrief
Testing your plan
Analysing your strengths and needs
Developing your personal development plan

Module 2:

Goal Setting, Planning & Decision Making

Current Status of Setting Goals, Planning and Decision Making

Introductions
Course purpose, goals and objectives
Overview and context of organizational change and the impact on goals, planning and decision making
Understanding of the current status of the organization, team and personal work
Review of management processes and skill areas
Using a planning process to set goals and get work started

Importance of Goal Setting and Planning Management

Integrating goals, scope, work structure and management planning
Identifying initial resource requirements
Identifying risk techniques that affect work assignments, priorities and deadlines
Communication that responds to: who, what where, when, how, why
Understanding the importance of quality planning in work assignments

Setting Priorities and Making Decisions in the Planning Process