Course details

Overview ?

Introduction

The Balanced Scorecard puts strategy at the heart of your organisation, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.

Highlights of the seminar include:

Understanding how to use the Balanced Scorecard to drive improved performance
Building a Balanced Scorecard from scratch
Aligning your organisation around commons goals
Stimulating activities and discussions
Creating a personal action plan to drive performance improvement within your organisation

Objectives

After attending this seminar, delegates will be able to:

Translate vision and strategy into practical action and improved organisational performance
Understand how to monitor and manage strategic performance
Design and build a Balanced Scorecard
Drive operational performance improvement in line with strategy
Communicate and manage change

Training Methodology

The workshop is based on a combination of interactive activities – group and individual exercises, case studies and discussions – along with formal inputs. Real examples are employed to illustrate how the techniques work in practice and a case study is used to demonstrate the end-to-end process of creating and implementing a Balanced Scorecard. Delegates also create a plan of action for applying lessons learned within their own organisations

Organisational Impact

The key benefits to organisations include:

Turning the organisation’s vision into a practical reality
Delivery of improved operational performance
Aligning different elements of the organisation around a common strategy
Development and communication of strategic measures
Monitoring ongoing performance improvement
Aligning strategic initiatives to organisation strategy

Personal Impact

The key benefits to delegates include:

Deeper knowledge and understanding of the Balanced Scorecard
A systematic methodology for developing and managing a Balanced Scorecard
Practical experience in the use of the Balanced Scorecard
Greater capability to monitor and drive performance improvement
Understating of how to rollout a Balanced scorecard across an organisation
A personal action plan for applying learning within their own organisation

The seminar will benefit:

Executives
Managers with responsibility for creating or managing a balanced scorecard
Financial Officers and controllers
Process Managers
Strategic Planning Managers

SEMINAR OUTLINE

DAY 1 : A Tool for Managing Strategic Performance

Introduction to the Balanced Scorecard
Benefits of the Balanced Scorecard
Linking Mission and Vision to operations
Application and uses of the Balanced Scorecard
The Financial, Customer, Process perspectives in detail
Overview of the Balanced Scorecard creation process
Strategy maps and Strategic Themes
Strategic Measures and Strategic Targets
Lessons learned from Day 1

DAY 2 : Developing a Balanced Scorecard

Create a strategy-centric organisation
The Learning & Growth perspective in detail
Define strategy, identify strategic themes and build strategic linkages
Engage the leadership team
Importance of data collection, interviews and focus groups
Strategic documentation
Work with the Case Study
Strategic objectives and strategic themes
Lessons learned from Day 2

DAY 3 : Monitoring Strategic Performance

Purpose of strategic measures and their relationship with KPIs
Lead and lag measures
Develop appropriate measures using the Strategy Map
Examples of measures for each of the four perspectives
How to implement the Balanced Scorecard
Lag and lead measures
Determine measures and targets
Map strategic initiatives
Case study activities
Lessons learned from Day 3.

DAY 4 : Implementing A Balanced Scorecard

Set appropriate stretch targets for each objective
The Strategic Management System and performance management
Map strategic initiatives for HR
Plan for implementation
Bring about successful change
Communicate the Balanced Scorecard
Develop appropriate targets using the Strategy Map and Measures
Cascade the Balanced Scorecard across the organisation
Strategy Review Meetings
Case study activities
Lessons learned from Day 4

DAY 5 : Pulling it all together

How to make it work in your organisation
Create an outline project plan
Identify key roles and key players
Case study activities
Top Tips for success
Create a personal plan of action
Lessons learned from the programme

Day 1

Day 2

Day 3

Day 4

Day 5

Training Methodology

Course name

Duration

City

Price