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Management Training Courses

Strategic Crisis Management

Duration
2025-11-09 5 Days 2025-11-13
Attendance

Hotel Meeting Room

Safir Hotel
Course code
MT-393
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City / venue
Cairo

Classroom

Fees / hours
2450 $ | 25 Hours

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Course details

Overview
Content
Training Methodology

Overview ?

Why Choose This Course?

This interactive and participative course will demonstrate that it is possible for an organisation to plan for those ‘Unexpected Challenges’. It covers the best practices and the proven way of successfully dealing with a crisis. This course will constructively help delegates to develop those essential crisis management skills and reveal how to effectively use advanced techniques that will improve leadership performance at that critical time.

Delegates will gain tangible results with up-to-date case studies and exercises to reinforce key learning points for immediate implementation at their workplaces. This course will ensure you do not make the same mistakes of those other Crisis Managers. Your organisation must be prepared; without delay it needs to identify all potential vulnerabilities, map out the possible crisis scenarios and mitigate shortcomings.

This course will feature
  • Best practice advise drawing on the expertise of crisis researchers, analysts and practitioners
  • How to consider the main areas of activity: Preparation, Planning, Response and Recovery
  • Getting the maximum from emergency responders and crisis management teams
  • How to avoid mis-management and so make a bad situation worse
  • Managing yourself and others, make judgements, redefine standards, establish options
What are the Goals?
By the end of this course, participants will be able to:
  • Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management
  • Develop strategies so ensuring you and your organisation responds efficiently and effectively
  • Understand the five deadly leadership behaviours and six winning strategies in a crisis
  • Learn the fundamentals of organising and managing Crisis or Emergency Control Centres
  • Acquire step-by-step guide on how to plan for more beneficially rewarding multi-agency exercises
Who is this Course for?

This powerful course will be of benefit to those who find themselves responsible for leading on, or implementing Crisis Management, Emergency Response and Business Continuity/Recovery mechanisms in both the public and the private sector.

This course is suitable to a wide range of professionals but will greatly benefit:
  • Security & Fire Management
  • Health, Safety and Environment personnel
  • Emergency and Crisis Management Responders
  • Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
How will this be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes case studies and several group exercises, participative lectures with handout materials, manual, and slides. Syndicate work-shops and reporting back sessions will encourage a fully participative and an enjoyable event.

The Course Content

Day One  : What should be in place before the event?

  • Understanding Crisis Management and how to manage a Crisis
  • Consider the complete range of risks facing businesses in the 21st century
  • Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis
  • Who else inside and outside the organisation should be involved?
  • Five deadly Leadership behaviours & Six winning strategies
  • Understanding 'denial-curve' and 'group-think' syndromes

Day Two : Pre-planning, who and what else should be considered?

  • Case Studies, why some companies fail and others survive?
  • Who owns the mitigation process?
  • Developing and Implementing Emergency Plans
  • Crisis Management and Communications. Emergency Centre/s
  • Developing and implementing a Business Continuity Management (BCM) strategy
  • Business Impact Analysis. Case Study and Workshop

Day Three : Dealing with a crisis - the 'communications' perspective

  • Command and Control Issues. Operational, Tactical and Strategic
  • On Scene Crisis Management, essential elements for success
  • Reputation Management - Managing the Media.
  • Organising a Press Conference & step by step guidance on how to conduct TV interviews
  • BP Press Conferences – What went wrong?
  • Exercise: Crisis Communications Strategy

Day Four : Incident Management & Aftermath

  • Alerting and Warning. Case Studies. What can go right and what can go wrong
  • Corporate Case Study – BP Texas 2005; BP Alaska 2006; BP Gulf of Mexico 2010.
  • Major Incident Simulation - Role Playing Workshop
  • Potential Psychological & Welfare problems in Crisis Management
  • How to improve staff morale and confidence in the process
  • Questionnaire, are your batteries in good condition?

Day Five : Essential post incident actions

  • Exercises: a programme of learning and of validating plans and procedures;
  • How to get advantageous results from an exercise
  • Post Incident evaluations, de-briefing skills - managing the de-briefs - hot and cold
  • Critique report writing, executive summaries and recommendations
  • Closing the loop. Implementing the recommendations, continuing the process
  • 3 disastrous Case Studies with the same cause, are we learning from others?

Day 1

Asset Cost Management Introduction

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 2

Laying the Groundwork

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 3

Applying the Value based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 4

Ensuring the Continuity of the Value-based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 5

Supporting Process that Lower Life-cycle costs

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Training Methodology

Pathways Training and consulting adopts the newest techniques of human resources Training and consulting and, with the following:

  • Theoretical lectures are delivered via PowerPoint and visual displays (videos and short films)
  • Making scientific evaluation to the trainee (before and after)
  • Brainstorming and role-playing
  • Using case studies related to the scientific material being delivered and the trainees' work.
  • The participants get the scientific and practical material printed and on CDs and Flash memories.
  • Preparing records and reports of the participants' attendance and results, with a general evaluation of the training program.
  • A group of the best trainers and experts in all fields and specialties professionally prepares the scientific material.
  • After finishing the course, the participants get certificates of attendance signed, certified, and issued by pathways Training and consulting.
  • Our training programs start at 9:00 o'clock in the morning and end at 2:00 in the afternoon, with snack buffet during the lectures.
  • Providing a lunch buffet during the training program period, with organizing a lunch party on the training program final day for taking some photos and certificate awarding.
Different venues & timings for this course

Course name

Duration

City

Price

Strategic Crisis Management

17, Feb 2025 21, Feb 2025

Kuala Lumpur

3250$

Strategic Crisis Management

23, Feb 2025 27, Feb 2025

Amman

2750$

Strategic Crisis Management

02, Mar 2025 06, Mar 2025

Marrakesh

2950$

Strategic Crisis Management

09, Mar 2025 13, Mar 2025

Khobar

2750$

Strategic Crisis Management

09, Mar 2025 13, Mar 2025

Sharm ElShaikh

2750$

Strategic Crisis Management

16, Mar 2025 20, Mar 2025

Doha

3500$

Strategic Crisis Management

23, Mar 2025 27, Mar 2025

Casablanca

2950$

Strategic Crisis Management

30, Mar 2025 03, Apr 2025

Riyadh

2750$

Strategic Crisis Management

07, Apr 2025 11, Apr 2025

Istanbul

2950$

Strategic Crisis Management

13, Apr 2025 17, Apr 2025

Jeddah

2750$

Strategic Crisis Management

20, Apr 2025 24, Apr 2025

Manama

2750$

Strategic Crisis Management

27, Apr 2025 01, May 2025

Beirut

2750$

Strategic Crisis Management

05, May 2025 09, May 2025

Singapore

4950$

Strategic Crisis Management

11, May 2025 15, May 2025

Kuwait

2750$

Strategic Crisis Management

18, May 2025 22, May 2025

DUBAI

2950$

Strategic Crisis Management

26, May 2025 30, May 2025

Kuala Lumpur

3250$

Strategic Crisis Management

01, Jun 2025 05, Jun 2025

Amman

2750$

Strategic Crisis Management

08, Jun 2025 12, Jun 2025

Marrakesh

2950$

Strategic Crisis Management

15, Jun 2025 19, Jun 2025

Sharm ElShaikh

2750$

Strategic Crisis Management

22, Jun 2025 26, Jun 2025

Doha

3500$

Strategic Crisis Management

29, Jun 2025 03, Jul 2025

Casablanca

2950$

Strategic Crisis Management

06, Jul 2025 10, Jul 2025

Riyadh

2750$

Strategic Crisis Management

14, Jul 2025 18, Jul 2025

Istanbul

2950$

Strategic Crisis Management

20, Jul 2025 24, Jul 2025

Jeddah

2750$

Strategic Crisis Management

27, Jul 2025 31, Jul 2025

Manama

2750$

Strategic Crisis Management

03, Aug 2025 07, Aug 2025

Beirut

2750$

Strategic Crisis Management

11, Aug 2025 15, Aug 2025

Singapore

4950$

Strategic Crisis Management

17, Aug 2025 21, Aug 2025

Kuwait

2750$

Strategic Crisis Management

25, Aug 2025 29, Aug 2025

Berlin

4750$

Strategic Crisis Management

01, Sep 2025 05, Sep 2025

Brussels

4750$

Strategic Crisis Management

08, Sep 2025 12, Sep 2025

Zurich

4750$

Strategic Crisis Management

15, Sep 2025 19, Sep 2025

Milan

4750$

Strategic Crisis Management

15, Sep 2025 19, Sep 2025

Trabzon

3500$

Strategic Crisis Management

22, Sep 2025 26, Sep 2025

Beijing

4950$

Strategic Crisis Management

29, Sep 2025 03, Oct 2025

Amsterdam

4750$

Strategic Crisis Management

06, Oct 2025 10, Oct 2025

Bangkok

4950$

Strategic Crisis Management

12, Oct 2025 16, Oct 2025

Muscat

2750$

Strategic Crisis Management

20, Oct 2025 24, Oct 2025

Toronto

5500$

Strategic Crisis Management

27, Oct 2025 31, Oct 2025

Barcelona

4750$

Strategic Crisis Management

03, Nov 2025 07, Nov 2025

London

4750$

Strategic Crisis Management

09, Nov 2025 13, Nov 2025

Cairo

2450$

Strategic Crisis Management

17, Nov 2025 21, Nov 2025

Geneva

4750$

Strategic Crisis Management

24, Nov 2025 28, Nov 2025

Vienna

4750$

Strategic Crisis Management

01, Dec 2025 05, Dec 2025

Munich

4750$

Strategic Crisis Management

08, Dec 2025 12, Dec 2025

Prague

4750$

Strategic Crisis Management

15, Dec 2025 19, Dec 2025

Rome

4750$

Strategic Crisis Management

22, Dec 2025 26, Dec 2025

Jakarta

3500$

Strategic Crisis Management

29, Dec 2025 02, Jan 2026

Rome

4750$

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