Home / Cateogry / Course details

Management Training Courses

Quality Management Essentials

Duration
2025-09-07 5 Days 2025-09-11
Attendance

Hotel Meeting Room

Hotel Meeting Room
Course code
MT-413
Copied !
City / venue
Muscat

Classroom

Fees / hours
2750 $ | 25 Hours

Course registration form

Candidate Data

Candidate full name *
Email *
Private phone number *

Work phone number

Optional
Country & City *
Company / Employer *

Invoice Recipient Data

Recipient name *
Recipient phone number *
work phone number *

Recipient email

Optional

Recipient work address details

Optional

Sending course brochure to my e-mail

Please leave us your contacts, and we will call you back as soon as possible

Full name *
Email *

Private phone number

Optional

Call me back

Please leave us your contacts, and we will call you back as soon as possible

Full name *
Private phone number *
Company / Employer *

Course Inquiry

Please provide us with your contacts with your inquiry, and we will answer it as soon as possible

Full name *
Email *
Private phone number *
work phone number *
Country & City *
Company / Employer *

Your Inquiry


In-house proposal

Please provide us with your contacts and the details of the needed in-house proposal, and we will contact you as soon as possible

Full name *
Email *
Private phone number *
work phone number *
Country & City *
Company / Employer *

Your Inquiry


Course details

Overview
Content
Training Methodology

Overview ?

Introduction

No business should be without top-flight quality management. Quality Management ensures that your customers always receive the product or service that meets or exceeds their expectations.  It decreases time to market and so helps in promoting international trade and enhancing marketing. 

Implementation of Quality Management in a product or service lifecycle will actually deal with the root cause of problems, by decreasing rework, manpower usage, and increasing productivity, process improvement, providing better Customer Satisfaction and thus retaining the customer’s in the existing competitive market. This course will set any business on the path to achieving the quality demanded by customers.

Objectives
By the end of the course participants will be able to:
  • Identify a wide range of quality management approaches and tools to participants
  • Determine which processes need to be managed to achieve consistent quality
  • Analyse ways in which quality processes are managed
  • Analyse root causes and solve quality problems
  • Assess their own quality management skills and plan to remedy any gaps
  • Cope effectively with any quality challenge, choosing appropriate tools and techniques
Course Outline
Day One
Introducing Quality Management
  • Introduction to the management of Quality
  • The history of Quality management
  • Basic Quality concepts
  • How to calculate the total cost of Quality and non-Quality
  • Understanding customer needs and expectations
  • Identifying the systems that deliver customer requirements
  • Quality tools and techniques
  • Continuous Improvement
Day Two
Service Quality - Tools And Techniques
  • A simple formula for Effective Quality Management
  • Monitoring, measurement and analysis
  • Statistical process control
  • A look at Quality Management Systems
  • Total Quality Management
  • ISO 9000
  • Balanced Scorecard
  • Six Sigma
Day Three
Finding and dealing with quality gaps
  • Porter’s value chain
  • How to plan an audit
  • How to audit a process
  • How to report an audit
  • Problem solving methods
  • Pareto Analysis
  • Root cause analysis
  • Root cause exercise
  • Risk management
Day Four
Managing Customer Expectations
  • Establishing customer expectations
  • Communicating customer requirements to all
  • Determining how to exceed expectations
  • Developing a culture of constructive self-criticism
  • Building a winning team
  • Quality circles
  • Asking for feedback on performance
  • Ongoing evaluation of effectiveness to ensure satisfaction
Day Five
Delegation, Leadership and Total Quality
  • Are you an effective quality leader: Self-Assessment
  • Different styles of quality leadership
  • Common quality management mistakes
  • Effective delegation
  • The delegation process
  • Planning for certification
  • Action Planning
  • Summary and close

Day 1

Asset Cost Management Introduction

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 2

Laying the Groundwork

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 3

Applying the Value based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 4

Ensuring the Continuity of the Value-based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 5

Supporting Process that Lower Life-cycle costs

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Training Methodology

Pathways Training and consulting adopts the newest techniques of human resources Training and consulting and, with the following:

  • Theoretical lectures are delivered via PowerPoint and visual displays (videos and short films)
  • Making scientific evaluation to the trainee (before and after)
  • Brainstorming and role-playing
  • Using case studies related to the scientific material being delivered and the trainees' work.
  • The participants get the scientific and practical material printed and on CDs and Flash memories.
  • Preparing records and reports of the participants' attendance and results, with a general evaluation of the training program.
  • A group of the best trainers and experts in all fields and specialties professionally prepares the scientific material.
  • After finishing the course, the participants get certificates of attendance signed, certified, and issued by pathways Training and consulting.
  • Our training programs start at 9:00 o'clock in the morning and end at 2:00 in the afternoon, with snack buffet during the lectures.
  • Providing a lunch buffet during the training program period, with organizing a lunch party on the training program final day for taking some photos and certificate awarding.
Different venues & timings for this course

Course name

Duration

City

Price

Quality Management Essentials

16, Feb 2025 20, Feb 2025

Casablanca

2950$

Quality Management Essentials

23, Feb 2025 27, Feb 2025

Riyadh

2750$

Quality Management Essentials

03, Mar 2025 07, Mar 2025

Istanbul

2950$

Quality Management Essentials

09, Mar 2025 13, Mar 2025

Jeddah

2750$

Quality Management Essentials

16, Mar 2025 20, Mar 2025

Manama

2750$

Quality Management Essentials

23, Mar 2025 27, Mar 2025

Beirut

2750$

Quality Management Essentials

31, Mar 2025 04, Apr 2025

Singapore

4950$

Quality Management Essentials

06, Apr 2025 10, Apr 2025

Kuwait

2750$

Quality Management Essentials

13, Apr 2025 17, Apr 2025

DUBAI

2950$

Quality Management Essentials

21, Apr 2025 25, Apr 2025

Kuala Lumpur

3250$

Quality Management Essentials

27, Apr 2025 01, May 2025

Amman

2750$

Quality Management Essentials

04, May 2025 08, May 2025

Marrakesh

2950$

Quality Management Essentials

11, May 2025 15, May 2025

Sharm ElShaikh

2750$

Quality Management Essentials

18, May 2025 22, May 2025

Doha

3500$

Quality Management Essentials

25, May 2025 29, May 2025

Casablanca

2950$

Quality Management Essentials

01, Jun 2025 05, Jun 2025

Riyadh

2750$

Quality Management Essentials

09, Jun 2025 13, Jun 2025

Istanbul

2950$

Quality Management Essentials

15, Jun 2025 19, Jun 2025

Jeddah

2750$

Quality Management Essentials

22, Jun 2025 26, Jun 2025

Manama

2750$

Quality Management Essentials

29, Jun 2025 03, Jul 2025

Beirut

2750$

Quality Management Essentials

07, Jul 2025 11, Jul 2025

Singapore

4950$

Quality Management Essentials

13, Jul 2025 17, Jul 2025

Kuwait

2750$

Quality Management Essentials

21, Jul 2025 25, Jul 2025

Berlin

4750$

Quality Management Essentials

28, Jul 2025 01, Aug 2025

Brussels

4750$

Quality Management Essentials

03, Aug 2025 07, Aug 2025

Khobar

2750$

Quality Management Essentials

04, Aug 2025 08, Aug 2025

Zurich

4750$

Quality Management Essentials

11, Aug 2025 15, Aug 2025

Trabzon

3500$

Quality Management Essentials

18, Aug 2025 22, Aug 2025

Beijing

4950$

Quality Management Essentials

25, Aug 2025 29, Aug 2025

Amsterdam

4750$

Quality Management Essentials

01, Sep 2025 05, Sep 2025

Bangkok

4950$

Quality Management Essentials

07, Sep 2025 11, Sep 2025

Muscat

2750$

Quality Management Essentials

15, Sep 2025 19, Sep 2025

Toronto

5500$

Quality Management Essentials

22, Sep 2025 26, Sep 2025

Milan

4750$

Quality Management Essentials

22, Sep 2025 26, Sep 2025

Barcelona

4750$

Quality Management Essentials

29, Sep 2025 03, Oct 2025

London

4750$

Quality Management Essentials

05, Oct 2025 09, Oct 2025

DUBAI

2950$

Quality Management Essentials

13, Oct 2025 17, Oct 2025

Geneva

4750$

Quality Management Essentials

20, Oct 2025 24, Oct 2025

Vienna

4750$

Quality Management Essentials

27, Oct 2025 31, Oct 2025

Munich

4750$

Quality Management Essentials

03, Nov 2025 07, Nov 2025

Prague

4750$

Quality Management Essentials

10, Nov 2025 14, Nov 2025

Rome

4750$

Quality Management Essentials

17, Nov 2025 21, Nov 2025

Jakarta

3500$

Quality Management Essentials

23, Nov 2025 27, Nov 2025

Tunisia

3250$

Quality Management Essentials

01, Dec 2025 05, Dec 2025

Marbella

4750$

Quality Management Essentials

08, Dec 2025 12, Dec 2025

Paris

4750$

Quality Management Essentials

15, Dec 2025 19, Dec 2025

Madrid

4750$

Quality Management Essentials

21, Dec 2025 25, Dec 2025

DUBAI

2950$

Quality Management Essentials

29, Dec 2025 02, Jan 2026

Madrid

4750$

Have a look too on these courses

Effective Performance Management

2750 $
Classroom Riyadh
16, Feb 2025 20, Feb 2025

View course

Successful Management for Business Achievement

2950 $
Classroom Istanbul
17, Feb 2025 21, Feb 2025

View course

Strategy Building and Sustaining Competitive Advantage

2750 $
Classroom Jeddah
16, Feb 2025 20, Feb 2025

View course

Strategic Crisis Management: Planning for Unexpected Challenges

2750 $
Classroom Manama
16, Feb 2025 20, Feb 2025

View course

Handling Information Overload

2750 $
Classroom Beirut
16, Feb 2025 20, Feb 2025

View course

Strategic Planning Using the Balanced Scorecard: Turning Strategy into Reality

4950 $
Classroom Singapore
17, Feb 2025 21, Feb 2025

View course

Main Pages

Courses Categories Cities & Venues Tailored Courses About Us Contact Us Careers (Join our staff)

Quick Access

Upcoming Courses Top Courses Training Staff

More Details

Terms of use Copy rights Privacy policy agreement Registration, Payment and Cancellation Policy Add us to your safe mailing list

Contact Info

Kuwait info@pathwaysq8.com 0096522088566 0096592223941

Recieve our news, offers & updates on your e-mail

Copyright © 2025 - All Rights Reserved to PATHWAYS - Professional Training Consulting