Course details

Overview ?

Why Choose this Course?

This well-received course will focus on the use of productive practices that would deliver an effective and efficient management of project work, establishing priorities and meeting deadlines and is an important part of customer service. This is crucial because the level of competition in current business environments requires an emphasis on practices that assist in management of personal and work group tasks, priorities and projects.

All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs.

This course will feature:

Management principles and concepts which allow participants to learn techniques to better manage assigned tasks
Techniques to establish priorities for work and be able to meet crucial deadlines
Management methods, processes and procedures to be more productive when working on projects
Techniques on how to interact better with others to complete tasks
Opportunities to practice on several key task and project management techniques

What are the Goals?

By the end of this course participants will be able to:

Develop skills necessary to get work completed on time
Apply basic planning project tools to plan work strategy
Identify how to establish and maintain task deadlines
Integrate the characteristics of colleagues who assist in our work
Develop positive interpersonal techniques for better management of work

Who is this Course for?

The course is designed for persons who desire to learn practical management techniques that will assist them in tasks, establishing priorities and meeting deadlines for work and projects.

The course is suitable to a wide range of professionals but will greatly benefit:

Professional who has an interest in a management position
Professional who is a new Manager
Professional who is a new Manager in their department
Professional who wants to learn techniques to work with other colleagues
Manager who wants to become a leader in their work role

How will this be Presented?

This course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes learning with presentations, discussion, practical activities, videos, team practice exercises and case studies.

The Course Content

Day One

Introduction of Work Task Concepts

Understanding the role of self-management in managing tasks
Overview and context of task management
Identifying reasons for the current focus in business on managing tasks
Understanding how work is accomplished in organizations
Identifying the role of strategic management in leadership of tasks
Understanding the role of organization type in task management

Day Two

Importance of Planning in Management of Tasks

Clarifying goals, objectives, assumptions and constraints in work
Integrating a scope, work structure and management plan in assignments
Learning to identify and manage stakeholders
Identifying risk techniques that affect tasks, priorities and deadlines
Understanding how to develop clarity in purpose and objectives in task assignments
Identifying the skills necessary to lead and manage work tasks

Day Three

Setting Priorities & Deadlines in our Time Management

Using the manner we approach work as an initial time management plan
Planning for time management, scheduling and meeting deadlines
Integrating time management into development of priorities
Making the most from meetings, e-mails, interruptions and transition time
Developing a personal plan, with a ‘to do’ list and priorities
Dealing with time wasters, procrastination and bosses

Day Four

Skills Required to Deal with People in our Work Assignments

Identifying skills required to obtain the help of others on tasks
The importance of understanding our ways of working with others
The importance of interpersonal skill in accomplishment of tasks
Identifying interpersonal work styles of self and other
Understanding task flexibility and versatility in people leadership
Learning how to work better with others to have productive work

Day Five

Personally Managing Tasks to Implement Change

Learning techniques to use communication for success in tasks
Understand the characteristics of proper communication
Identifying methods to deal with human change patterns
Developing a personal plan to become more effective with self-management
Dealing with some people who struggle with change
Practicing techniques to help colleagues with change

Day 1

Day 2

Day 3

Day 4

Day 5

Training Methodology

Managing Multiple Tasks, Priorities & Deadlines

Course details

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