Course details

Overview ?

The Course

The level of competition in current business environment requires an increasing focus on practices that assist in setting of goals, managing of the planning function and making proper decisions. Businesses and indeed, all organizations, find themselves needing to find more productive methods of planning, more appropriate goals and effective means of making decisions. This means goals are established, plans developed and decisions made which change processes, procedures, methods of doing business and better meet customer and stakeholder needs. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.

The course is designed to give participants an understanding of several management methods, processes and procedures, as well as practice on several key management techniques. The principles used are easily adapted to an organization's or individual's work assignments. The course presents a methodology of common, standard management techniques using a simple theoretical foundation and enhances learning with practical activities so students can develop knowledge and skill to manage more effectively and efficiently.

The Goals

Understand and develop skills necessary to set goals and complete work on time
Recognize internal and external influences on our daily planning and decision making
Use basic planning process tools to plan work strategy
Set goals effectively and efficiently
Learn how to establish and maintain task deadlines
Consider methods of improving decision making
Understand how delegation can be used in setting of goals and planning
Understand the characteristics of colleagues who assist in our teams
Develop positive interpersonal techniques for better team relationships
Develop the ability to make higher quality decisions as individuals and teams

The Process

This course is an interactive mixture of lecture, discussion, activities and practice on several management skills. It provides definitions, examples, discussion and activities designed to promote skill building with interaction and discussion among participants. Activities and work on practice case studies are used to deliberately highlight the concepts taught and allow participants to practice new skills.

The Benefits

Improve individual and team performance by establishing productive, effective and efficient management procedures
Learn to develop effective work plans for individuals and teams
Learn management techniques to plan, establish priorities and set and maintain goals
Develop skills in interpersonal interaction to better team work
Demonstrate proficiency to develop plans and make good decisions
Acquire useful goal setting and planning management skills
Adds personal value and competency to an organization

The Results

Build and maintain effective and efficient procedures in the organization
Complete work on time and on budget
Develop skills in managers which will raise the capability, skill and morale of colleagues
Improved preparedness to deal with work task contingencies
Establish organizational and personal decision making capabilities
Improved performance in setting and completion of goals
Be better able to meet the challenges of dynamic, constant change

The Core Competencies

Project and Performance Management
Planning Management
Human Interaction Skill
Creative Imagination
Decision Making
Change Management

The Programme Content

Day One

Current Status of Setting Goals, Planning and Decision Making

Introductions
Course purpose, goals and objectives
Overview and context of organizational change and the impact on goals, planning and decision making
Understanding of the current status of the organization, team and personal work
Review of management processes and skill areas
Using a planning process to set goals and get work started

Day Two

Importance of Goal Setting and Planning Management

Integrating goals, scope, work structure and management planning
Identifying initial resource requirements
Identifying risk techniques that affect work assignments, priorities and deadlines
Communication that responds to: who, what where, when, how, why
Understanding the importance of quality planning in work assignments

Day Three

Setting Priorities and Making Decisions in the Planning Process

Using planning to ensure task priorities are established
Planning for time management, scheduling and meeting deadlines
Integrating the functions into a final work plan
Improving communications and listening skills
Planning for delegation responsibility and authority
Techniques for making good decisions

Day Four

Working with Your Team

Identifying skills required to obtain the help of others
The importance of group skills to achieve team success
The importance of interpersonal skills in making personal and team decisions
Empowering the team through delegation and decision making
The importance of effective communication in team relations

Day Five

Developing Personal and Team Change Action Plans

Innovation and improvement for personal and team change
Identification of change processes and human change
Techniques to set personal and team change goals
Dealing with people who do not want change
Developing an action plan for personal and team change

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