Course details

Overview ?

The Course

Get ready to recharge yourself with new energy to propel your career, increase job satisfaction, and add greater value to your organization. This seminar will show you how. You will learn the combination of attributes and skills you need to accelerate your career positively and successfully along your professional path, now and into the future. Become a positive force for your organization, your customers, and your colleagues.

The Structure

Module 1 - Effective People Skills

Module 2 - Effective Personal Productivity

The Goals

In this program you will learn to:

Take charge of your career and personal life for greater growth and satisfaction
Develop winning relationships by building strong trust
Communicate honestly, directly, and professionally in all areas
Develop and access the vast resources of your creativity
Develop emotional hardiness to face daily challenges effectively
Be willing to take full responsibility for your life and your success
Under Increase your personal productivity by working smarter, faster, and better
Resolve conflict situations constructively by applying effective negotiation skills
Understand the team concept, how to be a team player and promote teamwork
Demonstrate initiative and leadership skills from your current position

The Process

The seminar uses the latest thinking in adult learning principles including experiential exercises, self-assessments, video dramatizations, skill practices, case studies, behavior modeling, and group discussion. The emphasis is on application rather than theory. It enables participants to learn new competencies and gives them the tools to apply them back home.

The Benefits

Skills for Building Career Success gives employees advanced competencies in four critical categories:

Self management and personal effectiveness
Interpersonal relationships, communication, and building trust
Teamwork and collaboration
Leading and accomplishing results through others

The Results

The most effective organizations invest in their people. They realize that skilled and motivated employees are intelligent and resourceful people who continually improve their value and contribution to the organization. The subject matter in this course is based on over 20 years of research into those skill sets that will have the greatest impact upon the performance of employees and, therefore, upon the future of their organizations.

The Programme Content

Module 1: Effective People Skills

Taking Charge of Your Career: The Journey Begins!

Build your professional reputation and credibility
Develop your unique value proposition and “brand”
Add value to your organization by providing the results all employers seek
Learning to learn: strategies for lifelong learning and development
Finding coaches and mentors, and building your professional network
Avoid the career killers – people, places and things
Uncover and tap all the resources available for your career development
Commit to becoming a high performer and reap the rewards of excellence

Building Winning Relationships: Trust and Collaboration

Experience the consequences of win-lose and win-win strategies
Learn how to achieve win-win relationships
Understand what is meant by TRUST
Know the difference between responsibility for and responsibility to another
Learn a credo for your relationships
Understand what you do that weakens others when you intend to help
Learn the valuing process as a skill to strengthen others
Employ RAM (Relationship Asset Management) strategies

Communication Skills for Today’s Professional: Your Message Power

Why becoming a great communicator will empower you and boost your career
Learn about people’s perceptions and viewpoints and how they differ
Master the basics of face-to-face communication
Learn to understand and improve your skill in listening
The four styles of communication and how to employ them
Make skillful presentations to one or many
Learn to exchange helpful feedback
The principles of positive Influence and persuasion

Creative Thinking and You: Key to Working Smart

Opening your mind to clear and inspired thinking
Developing a whole-picture perspective
The II &T thinking steps
Combining reasoning, emotion, and inspiration
How to generate alternative ideas
Tapping into your inner wisdom
Evaluating alternatives on their merits
The "Six Lens" approach for whole-brain optimization

Emotional Resilience: Handling Life’s Challenges

Learn how you respond to challenging or upsetting events (key moments)
Explore and understand the patterns in your responses to key moments
Learn the process for exploring the consequences of your behavior
Learn to choose positive behaviors and feelings during your key moments
Identify and challenge the distortions in your interpretations
Learn a method for changing weakening beliefs to empowering beliefs
Learn and practice the principle of balance
Meeting the challenge of change and stress

Module 2: Effective Personal Productivity

Personal Accountability: Taking Full Responsibility

Learn the meaning and nature of personal responsibility
Understand how you avoid taking responsibility for yourself
Assess your willingness to accept personal responsibility
Allow yourself to see the choices available in your life
Claim “ownership” for the results of your life
Understand the power and freedom that comes from accepting responsibility
Understand the extend and limitation of your personal power

Personal Productivity: Demonstrating Value-Added

Manage your time and priorities for results
Setting goals beyond S.M.A.R.T.
Project management skills for everyday task effectiveness
Make meetings work better weather you lead or participate
Understand the team concept and excel in teamwork
Learn to make decisions and solve problems quickly
Project management steps
Tools

Conflict Resolution: The Road to Win-Win

Define “unhealthy conflict” and how to keep from crossing into it
Learn the five different conflict management styles
Use a model to help you choose how to respond to potential conflict situations
Assess which conflict styles you most often use
Practice a three-step model for resolving conflict
Decide to modify your conflict style and how to handle your current conflicts
Learn the art of negotiation

Teamwork: A Blueprint for High Performance

High Performance teams vs. traditional groups
Define the three elements of High Performance teams
Learn about the four types of teams
Learn the different stages of team development
Understand group dynamics
Discover and optimize team member styles
Become excellent at teamwork skills
Learn how to promote teamwork

Taking the Initiative: Look for Leadership Opportunities

Why organizations value employees that demonstrate initiative
Lead from where you are in the organization
Understand the principles of effective leadership
Leadership behaviours that you can put to work immediately
How and when to lead your colleague and superiors
Learn how to lead projects teams
Delegation skills for non-managers

Day 1

Day 2

Day 3

Day 4

Day 5

Training Methodology

Achieving Career Success Breakthrough Strategies for Workplace Excellence

Course details

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