Course details

Overview ?

The Course

Managers today often find themselves balancing the need for getting the job done quickly, perhaps with fewer people, with the need for building working relationships that span barriers of time, distance, and culture, to name just a few. For many managers, this is unfamiliar territory that requires a new way of thinking about how to lead people. If this situation sounds familiar, this workshop is for you.

The workshop builds skills in two areas vital to the success of a virtual team: distance management and team leadership. By combining theory with experiential exercises, participants develop the skills required to meet the demands of the constantly changing global work environment.

The Goals

By the end of the course, the delegates will learn:

How to manage performance virtually
How to choose teams virtually
How leaders can develop their virtual presence
How to analyze personal growth virtually
How to work with virtual teams
How to use the tools of virtual management
How to develop trust virtually
How to work with different cultures in the virtual space

The Process

This program utilizes experiential learning techniques with case studies, presentations, video segments and team building exercises to strengthen the learning environment.

The Benefits

Concrete strategies for overcoming obstacles to virtual management
New skills and tools required to lead across boundaries
The ability to match technology to communication needs
Increased commitment through awareness of potential cross-cultures
Positive relationships as a result of setting compatible expectations.
The distinction between traditional and virtual leadership skills, competencies, and attitudes needed to motivate workers across boundaries
Strategies to overcome or lessen the challenges to managing virtually
Factors critical to the success of a virtual environment
How to match leadership style to the stages of the virtual team
How to integrate multi-cultural considerations into thinking and decision making
How to build and rebuild trust under adverse conditions

The Results

Create a team environment despite challenges from geography, time zones and culture.
Build trust with people from a distance
Assess team performance from a distance
Review the benefits and challenges of working in various distant locations and with other organizations to deliver services and projects.
Understand the different cultures and how to use these to adjust your leadership style
Understand your own leadership style and consider how this understanding might be used to improve relationships you have with others on a local and global basis
Understand how effectively you lead currently and your situational leadership style
Practice flexing your style of leading and communicating to appeal to varying audiences with differing expectations and preferences

The Programme Content

Day One

The Virtual Leader

The Changing Global Industries
Global Cultures and how they differ
The Impact of Technology on Virtual Management
The fundamentals of Virtual VS Direct Leadership
The Competencies of Virtual Leadership

Day Two

The Administration Competencies of Virtual Leadership

The Two components of Organizing Leadership
Using virtual organization tools for calendar, time and media management
Creating a well-developed sense of both self-awareness and awareness of others
Effective delegating techniques of Virtual Leadership
The power of empathy in motivating virtual teams

Day Three

Communication and Diligence of Virtual Leadership

Setting Clear Goals and Internal Communication Vertically and Horizontally
Developing Virtual listening skills
Using multiple forms of media for distance communications
Keeping your hands on the wheel of control
Continuous learning and knowledge transfer
Empowerment VS Delegation

Day Four

Team Building Virtual Leadership

Setting the roles and rules for the Team
Understanding team dynamics
Team Styles
Matching your Leadership Style to the team in multi cultures
Team building for Succession Planning
Motivating across boundaries
Leading multi-generational and multi-geographical dispersed resources
Building a synergistic culture from multi cultures
The power of culture dynamics in productivity

Day Five

Trust and Virtual Leadership

The Speed of Trust in an organization
Building and Keeping Trust across boundaries
The role ethics and integrity play in building trust
Humility as a characteristic of a highly effective virtual leader
Case Studies on building trust.
Course Review

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Day 5

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