Course details

Overview ?

The Course

Demands to increase effectiveness and efficiency on leaders and managers in today’s current business environment are more prevalent than ever before. A person can become more effective and efficient if they have the desire and willpower to make changes in their work behavior. Certain leadership and management principles, however, must be learned and practiced and these principles do not come naturally. A person learns and develops skills in these areas through a never ending process of self-study, education, training and experience. In a fast paced, continual changing world, personal development is an effective practice a manager must possess to sharpen the wide variety of skills needed to carry out responsibilities and successfully accomplish the organisation’s goals.

The purpose of this comprehensive Complete Course on Management and Leadership is to assist persons at all levels in developing or enhancing their ability to lead and manage and achieve extraordinary results. The complete course is designed to be consists of two separate, but closely interrelated modules on management and leadership. It provides practical skills to take back to the job, along with insights needed to adapt principles to specific work environments.

Principles of self management
Productive and empowering leadership
In-depth examination of the key issues of people leadership, organizational excellence, conflict management
Principles of productive teamwork and interpersonal interaction
Creative problem solving

The Structure

Module 1 - The Complete Course on Management

Module 2 - The Complete Course on Leadership

The Goals

This program aims to enable participants to achieve the following objectives:

Provide proven methods and cutting edge techniques for taking managerial performance to a higher level
Enhance skills and abilities which can be put to immediate use in the workplace
Articulate an understanding of the role of management and leadership in one’s business
Identify best management and leadership practices
Understand management and leadership and its role in the development of successful organizations

The Delegates

The course is designed for anyone who desires to demonstrate enhanced management and leadership in their work, whether a coordinator, engineer or manager in any sector of industry and/or business, including the service industry. The course is appropriate for those who have some management experience and wish to enhance leadership skills or those who desire to learn leadership skills to better manage the people in their work.

Business leaders expected to develop and supervise employees and others through implementing managerial criteria
Make decisive decisions within the organization that effect productivity and the bottom line
Employees needing to accelerate growth and achieve critical business success

The Process

This course is an interactive mixture of presentations, discussion, group activities, videos and practice on management and leadership skills. It provides definitions, examples, discussion and activities designed to promote skill building with interaction and discussion among participants. Activities and work on examples and role-playing are used to highlight concepts taught and allow participants to practice new skills.

The Benefits

Following completion of this unit, you will know how to:

Allow managers to possess more skills in a wide variety of managerial areas
Allow managers to be more effective in attaining organizational objectives
Develop skills in interpersonal interaction to practice leadership principles
Develop an awareness to realize which techniques are the most effective in any given situation
Add personal value and competency for an organizational leader

The Results

Accomplish strategic change in an organization in a more productive manner
Establish organizational and personal decision making capabilities based on leadership principles
Provide opportunities for organisational analysis and the creation of organizational development plans
Improve business performance by learning productive, effective and efficient skills
Enhance leadership techniques to do work productively with others

The Core Competencies

Organisational Performance and Excellence Standards
Strategic Leadership and Conflict Management
Communication and Interpersonal Leadership
Change Leadership and Creative Problem Solving
Diversity Understanding

The Programme Content

Module 1:
The Complete Course on Management

The Foundation of Management

Understanding what courage really is
Having the courage to know yourself
Choosing the right management style
Putting yourself on the line-taking responsibility
Overcoming limiting thoughts and behaviors
Having the courage to turn your ideas into action

Dealing with Workplace Conflict

Defining organisational conflict
Understanding the causes of conflict
The Thomas-Kilman Conflict Mode Instrument
Dealing with different learning styles
Managing conflict effectively
Obtaining the benefits of productive disagreement

Managing Organisational Improvement

Focusing on continuous improvement
Malcolm Baldrige assessment criteria
The role of organisational culture
Overcoming resistance to change
Coping with risk and risk avoidance
Measuring the success of improvement efforts

Leading Motivated Teams

Characteristics of effective teams
Characteristics of ineffective teams
Managing the factors affecting team performance
Supporting team development
Understanding team member styles
Enhancing team member competencies

Effective Problem Solving

Balancing analytical and creative thinking
Effective use of mind mapping
Capturing the power of brainstorming
Breaking the ten mental locks
The four roles of the problem solving process
Treating problems as challenges

Module 2:
The Complete Course on Leadership

Leadership Roles in our Dynamic, Changing Work Culture

Introduction to leadership and the course
Identification of strategic principles of leadership skills
Challenges leaders face in changing organizations
Conditions in the changing culture that require leadership
The role of leadership in strategic thinking organizations
Understanding the role of organizational change in leadership

Leadership in Organizational Excellence

The role that organization type plays in leadership development
Developing a culture of organizational excellence in our work environments
Questioning the status quo of productive organizations
Leaders modeling the way through personal execution
Developing a concept of leadership excellence and customer focus
The components of change by implementing a new culture

Open Communication as a Key Leadership Principle

Importance of leadership and communication methods
Interpersonal, open communication is two-way
Understanding how interpersonal communication preferences differ
Communicating empowerment techniques in leadership
Leaders need to develop an active listening communication style
Communication and interaction openness develops trust

Leadership Resulting from Trusting Interpersonal Relationships

Successful interpersonal interaction develops leaders with trust
Characteristics of a leader’s interpersonal interaction
Identification of the personal interaction style
Individual strengths and challenges of each interpersonal styles
Understanding how people work better together using diverse interaction styles
Leadership is establishing trust in interpersonal relationships

Developing an Environment of Innovation and Dealing with Reactions to Change

Understanding the leadership benefits of an environment of innovation and improvement
Leadership in developing a personal change plan
Understanding problems inherent with change
Leading others through critical change initiatives
Preparing other people for leadership
Further readings for sharpening leadership skills

Day 1

Day 2

Day 3

Day 4

Day 5

Training Methodology

The Complete Course on Management & Leadership

Course details

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Strategy, Leadership & Innovation: achieving strategy through leadership

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More Details

Contact Info

The Complete Course on Management & Leadership

Course details

Module 1 - The Complete Course on Management

Module 2 - The Complete Course on Leadership

This program aims to enable participants to achieve the following objectives:

Following completion of this unit, you will know how to:

Module 1: The Complete Course on Management

The Foundation of Management

Dealing with Workplace Conflict

Managing Organisational Improvement

Leading Motivated Teams

Effective Problem Solving

Module 2: The Complete Course on Leadership

Leadership Roles in our Dynamic, Changing Work Culture

Leadership in Organizational Excellence

Open Communication as a Key Leadership Principle

Leadership Resulting from Trusting Interpersonal Relationships

Developing an Environment of Innovation and Dealing with Reactions to Change

Have a look too on these courses

Creative Strategic Planning and Leadership

Strategy, Leadership & Innovation: achieving strategy through leadership

Reservoir simulation strategic

Leading Under Pressure: Managing Organisational & Personal Crises

Leading Creatively

Leadership, Communication & Interpersonal Skills: Leadership through Self Mastery

Main Pages

Quick Access

More Details

Contact Info

Module 1:
The Complete Course on Management

Module 2:
The Complete Course on Leadership