Course details

Overview ?

The Course

This highly interactive programme has a dual focus. Week one combines communication and interpersonal skills and reveals tried and tested tools used by many blue chip companies that generate successful personal and organisational outcomes. Delegates will explore their own behavioural and leadership styles and learn how to fully engage and develop employees by using state of the art techniques grounded in Neuro Linguistic Programming (NLP), Emotional Intelligence(EI) and psychometric testing.

Week two explores the practical art of communicating to groups and larger audiences. In today's business world, presenting with clarity and confidence is an increasingly valued leadership skill, yet many people have a fear of communicating to larger groups and audiences. This course will take the stress out of presenting by offering a series of strategies that facilitate perfect presentations and give the presenter commanding presence. The programme is highly practical. Delegates will have ample opportunity to practice in a supportive environment. They will learn how to structure their materials and to create engaging presentations that inform, educate and entertain their audiences. The use of effective body language, the importance of tone and projection and the paramount need to make a good early impression are all areas considered to ensure a comprehensive understanding of the principles of communicating to larger audiences.This course is progressive, it builds on existing communication skills, the learning of week one and structured practical sessions supported by peer and instructor feedback.

Workshop highlights are:

A hugely interactive and practically based communication experience
A highly supportive environment, in which each delegate can experiment with their learning and gain valuable feedback
Tried and tested communication techniques are employed to generate tangible and immediate improvement; genuine progression is clearly observed
Delegates will leave with greater confidence to face their audiences and an action plan for “commanding presence”. They will have the knowledge of how to deliver impressive engaging performances that will mark them out as exceptional employees and will add value to the organisation

The Structure

Module 1 - Advanced Communication & Interpersonal Skills

Module 2 - Advanced Presentation Skills

The Goals

The goals of this programme are to:

Develop communication skills and abilities which can be put to immediate use in the workplace
Recognise personal communication styles and behavioural preferences that impact the influence we have on other people and groups
Develop strategies for creating a positive work environment and mage conflcit effectively
Recognise differing behavioural styles and learn to adapt to them in order to build lasting rapport
Identify the essential components of a great presentation and how to implement them in practice
Learn to use appropriate body language, voice and tone in order to create a positive and lasting first impression in every situation and presentation
Build a commanding presence to communicate with impact and influence

The Process

The seminar is carefully designed to address all styles of learning and to engage participants fully. Lectures and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations. This process makes training fun filled, fast-paced, challenging and empowering. This seminar uses the cutting edge skills of Neuro-Linguistic Programming and Emotional Intelligence to open your mind to how people think. In week two these skills are applied and employed to the art of presenting. Practical sessions enable the delegate to prepare and deliver compelling presentations that enagage their target audience. Participants learn how to create and deliver presentations to peers, management and clients. Emphasis is on delivering presentations that are designed to meet the needs of the audience and speaker. This workshop is highly practical, giving participants the opportunity to practice their presenting skills in a supportive atmosphere. DVD recording facilities offer a powerful option for advanced reflection on personal perfromance.

The Benefits

Delegates will:

Be able to construct an impressive, engaging presentation from preparation to delivery.
Learn to tailor their message to the needs of the audience
Learn to project the voice with confidence and effect
Pace a presentation to increase clarity, enhance presence and hold the attention of an audience
Develop greater confidence to deliver business presentations to teams, organisations and clients
Learn effective use of visual aids

The Results

Delegates will:

Develop the essential skills for leadership and for communicating as a leader
Understand the innovative business tools of NLP, Emotional Intelligence and behavioural techniques and be able to model those skills when working with others
Demonstrate confidence in front of colleagues, customers and friends
Utilise crystal clear communication models in order to maintain rapport
Learn to use appropriate body language, voice and tone in order to create a positive and lasting first impression in every situation
Be able to construct an impressive, engaging presentation from preparation to performance aligned to audience needs
Learn to project the voice with confidence and effect
Pace a presentation to increase clarity, enhance presence and hold the attention of an audience
Learn effective use of visual aids

The Core Competencies

NLP and Emotional Intelligence
Problem Solving and Decision Making
Communication and Interpersonal Skills
Self awareness
Assertive presence
Business presentation skills
Planning and Organising

The Programme Content

Module 1:Advanced Communication & Interpersonal Skills
How to Build Lasting Rapport

The art of building lasting rapport
How to identify behavioural traits and react to them
How to modify your own behaviour to match other’s
Sharpen your senses to the signals others are sending you
Connect with colleagues and clients at a level that creates deeper trust and commitment
Step into another person’s shoes to better appreciate their experiences and motivations
Read body language in order to understand how others are thinking and responding to you

Self Awareness

Key concepts of NLP
The relationships between NLP and Emotional Intelligence
Connecting your feelings for greater self awareness
Eliciting emotions
Noticing your unconscious messages and following your intuitions
Self talk and what it means
Maslow’s Hierarchy of Needs
Internal and external referencing

Crystal Clear Communication

Powerful listening and questioning techniques
Thinking patterns
Filters to communication
The use of Metaphors
Sub-modalities
Perceptual positions
Climates of trust
Well formed outcomes
Communication exercises

Empathy

Review how to sharpen your senses to the signals others are sending you
Communicating first impressions
The secrets of body language
How we communicate
Filters to communication
Understanding the science of lying
Learning Styles
Modelling – how others do things

Motivation

Logical levels of change
The importance of values in motivation
Eliciting values for yourself and your organisation
The secrets of motivation
Setting goals that motivate
Creating a positive future for your organisation
Testing your well-formed outcomes
Stepping into the future

Module 2: Advanced Presentation Skills
The building blocks of effective business presentations

To fail to prepare is to prepare to fail
Fears and concerns about presenting
Working together and the feedback process
Pre-prepared presentation on subject of personal choice. Presentation
Key learning’s and outcomes
Organising you presentation – Who? What? and Why?

Giving structure to your business presentation

Who is your audience? What are their needs?
Key elements of the message and why required?
Structuring the message: the BOMBER process (bang/ opening/ message/bridge/ examples/ recap)
Brainstorming materials
Stage management, the physical environment and visual aids (i)
Practical Presentation II: opportunity to repeat delivery of I or differing choice

The psychology of presenting: controlling self, stress and emotions

Top ten fears – irrational fears of presenting
Handling nervous reactions
Vocal projection : stories and anecdotes
The psychology of presenting (left and right brain) and maintaining audience interest
VHF –NLP -engaging the audience lighthouse techniques
Planning for presentation III

Business presentations with style

Managing your audience
Handling difficult questions
Handling difficult people!
Practical Presentation III
Video Feedback : the power of the captured image!
Personal Reflections of presentation

Fine tuning for perfect presenting

Assessing personal performance
Advanced tools to involve the audience
Top Ten closing tips for business presenting
Self belief: Positive affirmations about presenting
Business performance coaching for success
Action planning for personal, team and organisational improvement

Day 1

Day 2

Day 3

Day 4

Day 5

Training Methodology

Commanding Presence: Advanced Communication and Presentation Skills

Course details

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Commanding Presence: Advanced Communication and Presentation Skills

Course details

The goals of this programme are to:

Delegates will:

Delegates will:

Module 1:Advanced Communication & Interpersonal Skills How to Build Lasting Rapport

Self Awareness

Crystal Clear Communication

Empathy

Motivation

Module 2: Advanced Presentation Skills The building blocks of effective business presentations

Giving structure to your business presentation

The psychology of presenting: controlling self, stress and emotions

Business presentations with style

Fine tuning for perfect presenting

Have a look too on these courses

Creative Strategic Planning and Leadership

Strategy, Leadership & Innovation: achieving strategy through leadership

Reservoir simulation strategic

Leading Under Pressure: Managing Organisational & Personal Crises

Leading Creatively

Leadership, Communication & Interpersonal Skills: Leadership through Self Mastery

Main Pages

Quick Access

More Details

Contact Info

Module 1:Advanced Communication & Interpersonal Skills
How to Build Lasting Rapport

Module 2: Advanced Presentation Skills
The building blocks of effective business presentations