Course details

Overview ?

Introduction

Business systems analysis is the discovering, analysing, modeling and specification of the logical requirements of a business in order to design and build effective business solutions.

Business systems analysis requires specialised knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements.

Participants will gain knowledge of the best techniques and methods for gathering requirements from users and other stakeholders; develop business and data models that describe these requirements and write detailed specifications that provide an accurate blueprint for the designing, building and testing of the proposed system. They will also learn how business systems analysis techniques can be related and integrated using the Architecture Framework to ensure that all the requirements are comprehensively described and correctly defined.

Objectives

This seminar aims to enable participants to achieve the following objectives:

Understand the role of the business systems analyst
Understand the Systems Development Life Cycle (SDLC)
Define the system scope
Identify system stakeholders
Create a business case
Understand and apply The Architecture Framework
Model the business across all its dimensions: data, activities, locations, people, time and motivation
Apply information gathering techniques
Define functional and non-functional business requirements
Write a business requirements specification

Training Methodology

State-of-the-art business systems analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Organisational Impact

Improved integration between the business and the information technology department of the organisation
The correct fit between the requirements of the organisation and information systems that are developed or procured
Reduced information technology development risk, costs and time overruns
Improved quality of information technology projects

Personal Impact

Be able to work effectively in a systems development project
Have the ability to confidently elicit business requirements from business users and other stakeholders
Be able to identify the essential requirements of the business
Effectively communicate business requirements to stakeholders

SEMINAR OUTLINE

DAY 1

Introduction to Business Systems Analysis

The role of the business systems analyst
The Systems Development Life Cycle (SDLC)
The business systems analysis process
Identifying system users and other stakeholders
Defining the system scope
Creating a business case

DAY 2

Modeling the Business

An introduction to modeling concepts
The Architecture Framework
Modeling data requirements
Business process modeling for business systems analysis

DAY 3

Modeling the Business (Continued)

Writing and modeling use cases
Modeling the location dimension
Modeling organisations, people and roles
Analysing business and time events
Discovering and documenting business rules

DAY 4

Gathering Information

Communication for business systems analysts
Interviewing methods
Using questionnaires
Document analysis and observation
Workshop facilitation using Joint Application Design (JAD) techniques
Eliciting and capturing requirements in workshops

DAY 5

Preparing a Business Requirements Specification

Functional and non-functional requirements
Writing effective requirements
Validating requirements
The content of a business requirements specification

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Day 5

Training Methodology

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