Course details

Overview ?

The Course

This new and much needed program is offered for the first time this year. The HR administrator’s critical role is rapidly changing; the new importance of HR, its changing shape and responsibilities all require outstanding administrative support and leadership. Two of the world highest paid HR professionals started as HR administrators, it’s a career with no boundaries providing you have the right approach for the new challenges of tomorrow HR.

Some highlights of this course are:

You will understand the complete role of HR and the new organizational map
Find out the fastest growing area of HR – and why it’s so important
Be able to see how HR Data can be better managed and how predictive forecasting works
Find out about the 10 key areas of any world class HR function and how they fit together
Find out how two key activates in the new HR will dramatically improve HR efficiency

The Goals

At the end of this course you will be able to:

Know and be able to demonstrate to others how a world class integrated HR function operates
Be able to show others the real value HR can deliver to any organisation
Be able to understand how people are the essential ingredient in any organisation – master personality, competence and performance –the three key people ingredients
Use new techniques and software to get the best from your existing HR data
Update you own skill level for 2012 and beyond

The Process

This course will be presented by a world leader in effective HR. The training will all be practically based, using industry case studies, group work and presentations.

Delegates will get a colored wall chart showing the new HR function which will aid future development. New software will be demonstrated linked to case studies
Delegates will get the opportunity to see personality profiling and its value for recruitment, development and succession planning

The Benefits

For those attending:

Master the complete role of tomorrows world class HR functions
Gain confidence through attending a definitive course on HR
Learn through practice and be able to return to work with an enhanced skill set
Find out what outstanding HR has to offer world class companies
Be able to have the confidence and knowledge to become more efficient when returning to work

The Results

For the organisation:

Greater HR efficiency
Forward and results focused
HR will become a better fit with the rest of the organisation
Those attending will have a significant skills improvement
Those attending will be able to improve on the 10 key HR deliverables
This course will provide a high return on investment

The Core Competencies

Forward Planning and business results
Effective and efficient use of time
Mastery of new HR skills
Able to create business value
Business data management

The Programme Content

Day One

Does HR provide a good service?

Introductions and course objectives
What does HR do v What should it do
How should HR success be measured
Getting HR aligned with organizational needs
Debrief review
Understanding who is our customer

Day Two

HR in alignment from structure to strategy – how it all works

Moving to greater effectiveness- the new shape of HR functions
The key critical areas of HR –the new HR map of activities
Key activity one – where HR fits with organizational strategy
Ways of improving co operation between HR and other departments
Tools to help us work better with other departments

Day Three

From recruitment to performance appraisal – critical processes

Key activity two Recruitment and selection – your involvement in the process. Recruitment is the gateway into the organisation
Recruitment in action
Recent improvement in the recruitment process and how to streamline the process
Key Activity three Performance appraisal – how much does this cost –
Is performance appraisal good value? What is it designed to do?
The need to measure and collect two critical pieces of data – Competencies and performance ratings. How to improve this process

Day Four

Training and HR processes

Key activity four How to code, priorities and get a streamlined system for training
The new training schema
Activities involved in training – getting it right
Key activity five – Pay bonus and rewards – new ideas and methods to improve motivation
Key activity six – Grievance – disciplinary and rules and regulations – the most difficult area; disciplinary issues
What other companies do – Case Studies

Day Five

Making things happen correctly

Key activity seven – HR’s role as leaders
Innovation in succession planning – approaches
Key activity eight – People are not your most valuable asset – the right people are – measuring human capital
Key activity nine – the new HR powerhouse – manpower planning
Using HR data to significantly help the business
Key activity ten – the role of HR in managing processes