Course details

Overview ?

Objectives

The central objectives of this course are as follows:

Learn how to develop a plan to achieve the goals you want for you and your company and develop strategic thinking in your organization/business unit/team.
Determine where you and your company want to be.
Develop a strategic plan for - your organization (company/division/business unit/team and for yourself personally.
Identify the principles and mechanisms that drive successful implementation
Develop measurable action plans that result in success. Identify, measure, and track critical success factors
Behave correctly in both business and social situations.
Interact effectively with different types of guests.
Play the role of the ideal host at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully with the media.

Content

How We Think: Are we simply allowing things to happen, or are we making them happen the way we want?

Strategic Planning

Linkage to Marketing and Sales and Strategy Choice

Linkage to the financial dimension

Strategic versus operational aspects of finance. The strategic role of the Chief Financial Officer (CFO)
The issue of financial risk/volatility and its impact on strategy
Globalization of the financial markets
The issue of financial risk/volatility and its impact on strategy
The strategic impact of time compression and shortening life-cycles
Capital-labor substitution, overhead cost, fixed and variable costs, breakeven analysis. The financial aspects of supply chain design – the “value engineering” of fixed and variable cost through outsourcing and “minimal inventory” processes.

Bringing It All Together

Review
- Vision
- Mission
- Values
- Strategic choice and critical goals
- Marketing and Sales Plans
- Operational Plan
Developing Action plans
The importance of Key Performance Indicators (KPIs) and measurements
Building a business strategy team and gaining buy-in within the organization
The importance of strategic planning aligned throughout an organization and its supply-demand chains. The emerging 21st century concept of 'dynamic alignment'
The 'death of distance' and the shift of competitiveness from product/service to business model

Definitions of Etiquette and Protocol

Guest Relations

The Ideal Host

Managing Events and Behavior

Proper Communication Etiquette

Handling the Media

Day 1

Day 2

Day 3

Day 4

Day 5

Training Methodology

Strategic Thinking and Work Etiquette