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Human Resource , Training

Managing People at Work

Duration
2025-10-06 5 Days 2025-10-10
Attendance

Hotel Meeting Room

Hilton Paddington
Course code
HT-475
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City / venue
London

Classroom

Fees / hours
4750 $ | 25 Hours

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Course details

Overview
Content
Training Methodology

Overview ?

The Course

Why can't people just leave their problems at the front gate? People problems can include work related stress, marriage problems, lack of motivation, work Stress, long hours of work, turnover, under-staffing, nationalisation, bullying and job insecurity all impact on employee’s health and performance. The cost to the employer can be enormous. No matter what industry you work in, stress at work can be a very real and overwhelming experience.

The amount of employees suffering from stress and stress-related illnesses is rapidly rising. More than half (53%) of people in work have suffered stress in the past 12 months, while one in four people had taken time off sick through stress in the previous year, according to the latest research by the International Stress Management Association.

This programme allows delegates to critically analyse their HR approach managing people problems in the workplace and put development plans in place to manage this vital workplace issue.

The ability to manage people problems at work is a critical skill for all people managers and HR professionals.

  • Understand people problems at work
  • Know how to motivate others
  • Learn about workplace stress and best practice workplace interventions
  • Introduce effective Employee Assistance Programs (EAP)
  • Understand Post-Traumatic Stress Disorder (PTSD)
The Goals
  • To understand people problems at work
  • To identify and develop critical skills needed for stress management
  • To develop effective workplace interventions
  • To understand how to motivate & counsel others
  • To apply best practice in the management of employee problems
The Process

This Course will be presented in a highly interactive presentation style. Individual and group activities, will intersperse the sessions. DVD presentations will highlight the major teaching features. A variety of Practical Sessions and Role Plays, and group inter-action are programmed into this Course. These sessions are most informative, inspiring, fun, and presented in a relaxing atmosphere, that is conducive to learning.

The Benefits
  • Develop practical skills in people management
  • Develop practical skills in trauma and crisis management
  • Learn how stress affects individuals mental health at work
  • Actively identify and reduce stress in self and others
  • Learn the skills and knowledge necessary to motivate others
The Results
  • Reduced costs in relation to stress at work
  • Improved employee health, happiness & performance
  • Improved employee commitment and engagement
  • Staff trained to handle crisis effectively
  • Management of the economic impact on organisational, individual and team performance
The Core Competencies
  • Understanding of stress management theory & practice
  • Apply effective stress management interventions in their workplace
  • Able to implement an effective Employee Assistance Program (EAP)
  • Understanding of PTSD and CISD
  • Develop an effective motivation strategy
The Programme Content
Day One
People Problems at Work
  • Introduction to Human Psychology
  • Understanding people problems
  • Ways of helping people
  • Impact of work - performance issues
  • Employee Assistance Programs (EAPs)
  • Steps to establish an EAP

 

Day Two
Understanding Stress
  • What is stress? - Recognising the physical and behavioural signs, Stress in the mind and body
  • What contributes to workplace pressures?
  • The impact of stress on personal performance - the positive and negative effects of stress
  • The symptoms of short term and long term stress
  • Stress management techniques
  • Individual Testing: The major causes of stress at work and at home

 

Day Three
Basic Counselling Skill
  • What is communication?
  • Techniques for interviewing/basic counselling skill
  • Developing Active listening skills
  • Understanding body language
  • SOLER Techniques for counselling
  • Motivational Coaching Techniques

 

Day Four
Understanding Motivation
  • The Psychology of Motivation
  • Motivation at work
  • Team & Group Motivation
  • Reward
  • Case study: Absenteeism

 

Day Five
Critical Incident Stress (CISD) and Trauma Counselling
  • What constitutes a traumatic event
  • A Model for Workplace Trauma Management
  • Policy, Plans and Procedures
  • Media Management, Preventive Training and Information
  • Debriefing & Grief Counselling
  • Traumatic stress and Post traumatic Stress Disorder

Day 1

Asset Cost Management Introduction

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 2

Laying the Groundwork

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 3

Applying the Value based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 4

Ensuring the Continuity of the Value-based Process

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Day 5

Supporting Process that Lower Life-cycle costs

Definitions of reliability, maintenance & asset management
The total cost of maintenance
Best practice reliability and maintenance processes
Elements of asset management best practice
Auditing performance
Overview of TPM, RCM, BCM, QCM, and other asset management buzzword
Open discussion sessions

Training Methodology

Pathways Training and consulting adopts the newest techniques of human resources Training and consulting and, with the following:

  • Theoretical lectures are delivered via PowerPoint and visual displays (videos and short films)
  • Making scientific evaluation to the trainee (before and after)
  • Brainstorming and role-playing
  • Using case studies related to the scientific material being delivered and the trainees' work.
  • The participants get the scientific and practical material printed and on CDs and Flash memories.
  • Preparing records and reports of the participants' attendance and results, with a general evaluation of the training program.
  • A group of the best trainers and experts in all fields and specialties professionally prepares the scientific material.
  • After finishing the course, the participants get certificates of attendance signed, certified, and issued by pathways Training and consulting.
  • Our training programs start at 9:00 o'clock in the morning and end at 2:00 in the afternoon, with snack buffet during the lectures.
  • Providing a lunch buffet during the training program period, with organizing a lunch party on the training program final day for taking some photos and certificate awarding.
Different venues & timings for this course

Course name

Duration

City

Price

Managing People at Work

16, Feb 2025 20, Feb 2025

Doha

3500$

Managing People at Work

23, Feb 2025 27, Feb 2025

Casablanca

2950$

Managing People at Work

02, Mar 2025 06, Mar 2025

Riyadh

2750$

Managing People at Work

10, Mar 2025 14, Mar 2025

Istanbul

2950$

Managing People at Work

16, Mar 2025 20, Mar 2025

Jeddah

2750$

Managing People at Work

23, Mar 2025 27, Mar 2025

Manama

2750$

Managing People at Work

30, Mar 2025 03, Apr 2025

Beirut

2750$

Managing People at Work

07, Apr 2025 11, Apr 2025

Singapore

4950$

Managing People at Work

13, Apr 2025 17, Apr 2025

Kuwait

2750$

Managing People at Work

20, Apr 2025 24, Apr 2025

DUBAI

2950$

Managing People at Work

28, Apr 2025 02, May 2025

Kuala Lumpur

3250$

Managing People at Work

04, May 2025 08, May 2025

Amman

2750$

Managing People at Work

11, May 2025 15, May 2025

Marrakesh

2950$

Managing People at Work

18, May 2025 22, May 2025

Sharm ElShaikh

2750$

Managing People at Work

25, May 2025 29, May 2025

Doha

3500$

Managing People at Work

25, May 2025 29, May 2025

Khobar

2750$

Managing People at Work

01, Jun 2025 05, Jun 2025

Casablanca

2950$

Managing People at Work

08, Jun 2025 12, Jun 2025

Riyadh

2750$

Managing People at Work

16, Jun 2025 20, Jun 2025

Istanbul

2950$

Managing People at Work

16, Jun 2025 20, Jun 2025

Milan

4750$

Managing People at Work

22, Jun 2025 26, Jun 2025

Jeddah

2750$

Managing People at Work

29, Jun 2025 03, Jul 2025

Manama

2750$

Managing People at Work

06, Jul 2025 10, Jul 2025

Beirut

2750$

Managing People at Work

14, Jul 2025 18, Jul 2025

Singapore

4950$

Managing People at Work

20, Jul 2025 24, Jul 2025

Kuwait

2750$

Managing People at Work

28, Jul 2025 01, Aug 2025

Berlin

4750$

Managing People at Work

04, Aug 2025 08, Aug 2025

Brussels

4750$

Managing People at Work

11, Aug 2025 15, Aug 2025

Zurich

4750$

Managing People at Work

18, Aug 2025 22, Aug 2025

Trabzon

3500$

Managing People at Work

25, Aug 2025 29, Aug 2025

Milan

4750$

Managing People at Work

25, Aug 2025 29, Aug 2025

Beijing

4950$

Managing People at Work

01, Sep 2025 05, Sep 2025

Amsterdam

4750$

Managing People at Work

08, Sep 2025 12, Sep 2025

Bangkok

4950$

Managing People at Work

14, Sep 2025 18, Sep 2025

Muscat

2750$

Managing People at Work

22, Sep 2025 26, Sep 2025

Toronto

5500$

Managing People at Work

29, Sep 2025 03, Oct 2025

Barcelona

4750$

Managing People at Work

06, Oct 2025 10, Oct 2025

London

4750$

Managing People at Work

12, Oct 2025 16, Oct 2025

Cairo

2450$

Managing People at Work

20, Oct 2025 24, Oct 2025

Geneva

4750$

Managing People at Work

27, Oct 2025 31, Oct 2025

Vienna

4750$

Managing People at Work

03, Nov 2025 07, Nov 2025

Munich

4750$

Managing People at Work

10, Nov 2025 14, Nov 2025

Prague

4750$

Managing People at Work

17, Nov 2025 21, Nov 2025

Rome

4750$

Managing People at Work

24, Nov 2025 28, Nov 2025

Jakarta

3500$

Managing People at Work

30, Nov 2025 04, Dec 2025

Tunisia

3250$

Managing People at Work

08, Dec 2025 12, Dec 2025

Marbella

4750$

Managing People at Work

15, Dec 2025 19, Dec 2025

Paris

4750$

Managing People at Work

22, Dec 2025 26, Dec 2025

Madrid

4750$

Managing People at Work

29, Dec 2025 02, Jan 2026

Paris

4750$

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