Course details

Overview ?

INTRODUCTION

This programme covers advanced strategies, tools, and technologies used to capture, categorise, manage, store, preserve (archive), and deliver vital business records in support of business processes. Key concepts from Enterprise Content Management (ECM) from scanning to enterprise search to archiving and preservation shall be covered. Detailed policies and procedures from ISO15489 records management and ISO27001 information security shall be discussed. Metadata, advanced document classification and taxonomy designs will be presented.

Participants will develop the following competencies:

Understand advanced records management policies, procedures and standards including ISO15489 and ISO27001
Develop key strategies for meeting compliance, legal and audit requirements
Create records management business tools like electronic file plan, retention and disposal rules, security rules, archiving, confidentiality and privacy
Link how records management systems and implement across your organisation
Explore the implications of an Enterprise Content Management (ECM) strategy in conjunction with records management and information security

WHO SHOULD ATTEND?

Professionals and leaders who wish to learn more about document management strategies for improving organisational efficiency
Personnel moving into leadership roles to embrace better controls for managing paper and electronic documents
Information security professionals
Document controllers and administrators
IT Management
Records managers
Document controllers
Technical staff
Document and Records Management personnel
Document Management Supervisors
Suppliers, Solution Providers and Vendors
Executives
Users of Document and Records Management
Personnel seeking to enhance their skills

PROGRAMME OBJECTIVES

To understand advanced records management policies, procedures, standards including information security standards
Help develop business case and requirements for the selection and procurement of document and records management
Create a records management and information security plan of action to implement in their organization and learn from best practice implementations and case studies
Learn advanced concepts for managing information and records, such workflow, file plan, archiving, auditing, compliance and version control
Review industry leading solutions and vendors in this marketplace
Using metadata, business classification scheme, taxonomy and setting retention plans
Learn how to implement legislation, standards and regulation
Create advanced policies and procedures
Setting up access controls and security procedures
Develop storage models, audit trail and storage technologies

TRAINING METHODOLOGY

Participants will learn by active participation during the programme through the use of a wide variety of instructional techniques. There will be group exercises to allow for a “hands on” approach to learning. Case studies will be utilized to present “best practices” approaches. In addition there will be in depth discussion of critical success factors.

PROGRAMME SUMMARY

This programme covers all the essential skills and advanced concepts for managing records and information in accordance with international standards such as ISO15489 and ISO27001. There will be discussions on the use of software, best practice implementation as well as applying all the key concepts. The programme will concentrate on the advanced skills required to effectively deploy and maximise the benefit of records management as well as manage the information security and outcomes and deliver business benefits. All participants will return to their organizations with a detailed and advanced understanding and have developed action plans to implement records management and information security, auditing and compliance successfully in their organisations.

Day1 - Strategy and understanding key elements

Introduce advanced records management, ISO15489
Review information security ISO27001
Creating records management audit register
Create file plans, metadata plan, retention schedule
Understanding security and compliance

Day2 - Concepts and set up components

Document control
Metadata and indexing
Classification schemes
Compliance, controls and security
Legislation, standards and regulation

Day3 - IT Process and delivery

Review IT records management systems
Review ECM systems
Scanning and legal issues
Archiving and retention requirements
Digital signatures

Day4 - Implementation Planning

Implementation planning
Setting up controls for ISO15489 and ISO27001
Creating polices and procedures
Creating a records management action plan

Day5 - Case studies

Introduction to case studies
Group 1 – Strategy
Group 2 – Concepts
Group 3 – Process
Presentations
Evaluation and discussion

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Day 3

Day 4

Day 5

Training Methodology

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