Course details

Overview ?

Introduction

This new program is in specific response from you our customers. It provides you with the latest thinking, methods and tools to be able to complete the two most important areas of training –TNA and Evaluation. In today’s difficult financial climate these are the two areas that will really make a difference to any training function.

This program will also help to raise the professional profile of training because of its exact process approach. Using our methodologies you will be able to do TNA in less time and with greater accuracy, know what to evaluate and use a proven process to do predictive evaluation. If you are required to do so you will be able to show which training provides measurable value to the organisation using new techniques.

Objectives

By the end of this seminar delegates will be able to:

Identify and be able to use the 4 level model for doing training needs analysis
Master how competencies are constructed and know which are is the best to train to get good results
Be able to use the new priority process (2009) to be able to prioritise all training requests
Master training evaluation using the 10 step model
Know what training is suitable for evaluation and which is not
Have practiced evaluating a series of training courses
Know how unit costs work and how to use them to make evaluation easy

Training Methodology

This is a practical program which will use case studies and appropiate DVD’s and clips to enhance the learning. Throughout the week delegates will be able to work on real case studies to bring the methodologies to life. An extensive manual of in excess 25,000 words and a copy of all the slides and schemas will be available to help the delegate’s retention of the subject matter and aid their understanding throughout the week.

Organisational Impact

A few of the benefits the organisation will gain are:

Having a standard and auditable approach to training
Having a much higher success rate ant identifying the right training through a process approach to TNA and evaluation
Know which software to use to enhance and speed up TNA
Have concrete information which will show clearly the value of training to the organisation
Have confident and competent staff

Personal Impact

Benefits individuals will gain from this program are:

Getting the complete tool box to be able to do accurate TNA and Evaluation
Gained sufficient expert guidance to be able to implement immediately what has been taught and put it into operation
Through working with our instructor who is an International expert in this area, gain the confidence needed to be able to make a difference in the company
Gain and have mastered the two most important areas of training in todays economic situation
Be able to demonstrate the immediate value of this course on return to the workplace

SEMINAR OUTLINE

DAY 1

New Approaches to Training Needs Analysis

Introductions and course objectives
Alternative options to TNA – DVD Johnsonville foods
The four quadrant model of TNA – a new way of analysis
Use of a training schema to establish the complete training process and set the rules
Who is the customer? Conflicting needs
Use of a coding system to code the different types of training
Corporate needs into action – how much of the process is governed by TNA?
Case study on organisational change –group work
Identifying the major drivers world wide that affect organisational TNA
Review

DAY 2

Quadrant Two Department Needs & Quadrant Three Team Needs

The specific requirement departments have – relationship with yearly operating plans
Speed of action form identification to action – on going monitoring – what’s needed? Specific analysis tools
Case study – creating self empowered teams – group work and DVD FFS
Departments – your most challenging customer
Quadrant three- TNA for teams – what are there special needs?
Use of the Adair model to aid TNA – DVD The Adair model in action

DAY 3

Individual Needs, Dealing with Priorities and Training Unit Costs

Individual needs – group exercise
The 45 ways to train but not by attending a training course
How to prioritise training – unique and quick system
Understanding and mastering competencies
New software advances to simplify and reduce TNA error
Understanding unit costs and budgets for training – essential for TNA and evaluation
Group exercise – construct a budget in under 20 minutes

DAY 4

Mastering the Evaluation Process

Validation v Evaluation – what is the difference?
Current models explained, Kirkpatrick, CIRO, IES and the 10 step process
Understanding the process of evaluation and its position in the training cycle scheme
How to use the 10 step process to produce training evaluation –each step explained – team exercises
The evaluation formula
How you decide what training needs evaluating – use of our priority model

DAY 5

Practical Examples of Evaluation – Your Chance to Master the Techniques

Case Study One – skills – group exercise and presentation
Case Study Two – telephone sales training
Accountability of training department to guarantee and produce results
Should all training be subject to evaluation?
Work on back at work presentations

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Training Methodology

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