About
The Programme Content
Foundations of Change
- Welcome, Introductions, Programme Objectives, Personal Objectives and ‘Ground Rules’
- “Seescapes” and “Soundscapes” – how change has been a constant in your lives
- Business Strategy and Change
- The Importance of Strategy
- Defining Strategy
- Strategic Drift
- STEEPLE Analysis
- Where is your Organisation Now?
- Drivers of Change
- Business Drivers of Change
- McGahan’s Trajectories of Industry Change
- Competitive Strength and Competitive Advantage
Generating Momentum and Leading Change
- Leading strategic and cultural change
- Models of change
- Planning for change: Kotter’s Eight Stage model
- Gaining support
- Overcoming resistance
- Addressing individual resistance. Winning hearts and minds
Preparing for Change
- Why Change often Fails
- Commonest causes of failure in change initiatives and what to do about them
- Causal model of Change
- Burke-Litwin
- Financial Perspective
- Customer Perspective
- Business Process Perspective
- Learning and Growth Perspective
- The Balanced Scorecard
- Organisational Fitness Model
- The Sigmoid Curve
- Change in Teams
- Force Field Analysis
- Helpers and Blockers for Change
- Porters’ 5 forces
- McKinsey 7s
- Change Readiness
- Organisational Fitness
- Timing of Change
- Analytical tools
People and Change
- Reactions to Change
- Managing Reactions to Change
- Personal Effects of Change
- The Emotional Loop
- Glasser’s Drivers
- ABCD theory
- Pink’s “Drive” theory: rewards and cognitive skills
- Herzberg – Hygiene and Motivational factors
- Stakeholder Mapping
- Stakeholder Management
- Stakeholder Value
- RACI Analysis
- Kano’s Customer Satisfaction Model
- Motivation to Change
- Stakeholders and Shareholders
- Delighting our Clients and Customers with Change
Leading and Managing Change
- Leading and Managing Change
- The Leader as Role Model
- Essential Qualities of a Change Leader
- The VIVE™ model as the basis for Change Leadership
- Kotter - Top Down Leadership
- Balogun and Johnson’s – Middle-out Leadership
- Kaizen – Incremental Change
- The Leader as Role Model
- Communicating Change
- The “Skyscraper” model for Communicating Change
- Winning Hearts and Minds
- Delegation, Empowerment and Trust
Culture and Change
- Cultural Dimensions of Change
- Corporate Culture
- Edgar Schein
- Cameron and Quinn Culture Audit
- National Culture
- Trompenaars and Hofstede
- Corporate Culture
- Building a Learning Organization & teamwork
- Single and Double Loop Learning
- Systems Thinking
- Laws of the Fifth Discipline
- Detailed Action Planning Session
- Individual Action Planning
- Paired Challenge, Coaching and Discussion
- Plenary Declaration of Actions
Inspirational leadership: future action and intent
- The anatomy of leadership
- Inspiring by creating meaning: building a compelling vision
- Inspiring through communication: elevator speech
- Inspiring through trust
- Use inspiration in mentoring and coaching others
Leading the Strategic Skills
- Building trust and encourage teamwork
- Behaviours, values and stakeholder for support the vision
- The leadership qualities that will deliver the vision
- Two fundamental questions on leadership
- Inspiring others
- My leadership challenge
Training Methodology
Pathways Training and consulting adopts the newest techniques of human resources Training and consulting and, with the following:
- Theoretical lectures are delivered via PowerPoint and visual displays (videos and short films)
- Making scientific evaluation to the trainee (before and after)
- Brainstorming and role-playing
- Using case studies related to the scientific material being delivered and the trainees' work.
- The participants get the scientific and practical material printed and on CDs and Flash memories.
- Preparing records and reports of the participants' attendance and results, with a general evaluation of the training program.
- A group of the best trainers and experts in all fields and specialties professionally prepares the scientific material.
- After finishing the course, the participants get certificates of attendance signed, certified, and issued by pathways Training and consulting.
- Our training programs start at 9:00 o'clock in the morning and end at 2:00 in the afternoon, with snack buffet during the lectures.
- Providing a lunch buffet during the training program period, with organizing a lunch party on the training program final day for taking some photos and certificate awarding.
